Sr Technical Solutions Analyst - Merchandise Planning, Allocation and Supply Chain Operations
Vera Bradley Sales, LLCThe Senior Technical Solutions Analyst serves as the technical expert within the Merchandise Planning and Allocation (MP&A) and Supply Chain Operations product team, translating business needs into scalable system solutions. The role leads technical discovery, solution design, implementation, optimization, and support to improve business processes, maximize technology investments, and deliver depe
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ndable experiences for functional users. By enabling the technology and processes that help the business buy the right amount of product and position it in the right locations at the right time, this role supports Vera Bradley’s turnaround by helping reduce inventory costs and markdowns, minimize out-of-stocks, and maximize opportunities to drive topline sales.
ESSENTIAL DUTIES & RESPONSIBILITIES (Note: Other duties may be assigned)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Business Partnership & Process Discovery
•Partner directly with Merchandise Planning & Allocation and Supply Chain Operations teams to understand business processes, challenges, priorities, and desired outcomes.
•Facilitate business-process and technical discovery sessions to identify root causes, clarify requirements, and evaluate opportunities to improve processes through technology.
•Develop and maintain trusted relationships with functional users, product leaders, technology partners, and external vendors.
•Proactively gather feedback from functional users and assess satisfaction with system capabilities, implemented solutions, and ongoing support.
•Translate business needs and product priorities into clear technical requirements, specifications, solution options, and product backlog items.
•Communicate technical concepts, constraints, risks, and recommendations in language that functional users and business leaders can understand.
Solution Design & Technical Leadership
•Serve as the technical subject-matter expert for assigned MP&A and Supply Chain Operations systems, including their configurations, integrations, data, and supporting technologies.
•Partner with the Product Manager and functional users to evaluate solution options and recommend approaches that balance business value, technical feasibility, supportability, security, and long-term sustainability.
•Design and lead the implementation of technology solutions that support product goals, improve business processes, and maximize the value of existing technology investments.
•Configure supported applications and collaborate with developers, integration teams, data teams, vendors, and other technology partners when broader technical capabilities are required.
•Ensure the technical perspective is incorporated into product planning, prioritization, solution design, implementation, and daily product-team activities.
•Maintain a current understanding of relevant technology capabilities and emerging solutions to identify opportunities for improved functionality, efficiency, reliability, and business value.
Requirements, Testing & Implementation
•Develop detailed functional and technical requirements, specifications, process flows, data requirements, and acceptance criteria for new capabilities and system enhancements.
•Validate that proposed solutions address documented business requirements and align with established technical architecture, integration, security, data privacy, and support standards.
•Lead or coordinate system configuration, technical testing, defect resolution, implementation planning, and production deployment activities.
•Partner with functional users to support user acceptance testing and confirm that solutions perform as intended within end-to-end business processes.
•Evaluate implemented solutions after launch, gather user feedback, and recommend adjustments needed to improve adoption, usability, stabilit