Sr Product Manager - DTC

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list. Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email press@pattern.com. Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®. As a Senior Product Manager for DTC at Pattern, you will own the strategy and roadmap for the software that powers our direct-to-consumer fulfillment operation. You will lead a dedicated engineering team through two-week sprints to build and scale order management, guided pick, pack, and ship workflows, carrier and rate optimization, and DTC inventory replenishment tools. This role sits at the intersection of high-volume fulfillment operations and rapid technology expansion, driving measurable gains in order accuracy, ship speed, and cost per order across our growing warehouse network. What is a day in the life of a Sr Product Manager - DTC? Connect daily with the offshore engineering team (8:00 to 9:00 AM MT) to facilitate standups, unblock technical decisions, and keep execution aligned with the roadmap. Run sprint planning, write user stories and acceptance criteria, assign sprint points, and lead retrospectives every two weeks. Partner with UX designers to design and refine guided tools for warehouse associates across picking, packing, labeling, and replenishment. Work with Warehouse Operations, Client Services, and Finance to identify DTC pain points, prioritize requirements, and run User Acceptance Testing (UAT). Analyze order, carrier, and labor data to find opportunities in carrier selection, packaging, same-day ship cutoffs, and cost per order. Turn operational problems into business cases with clear success metrics, and present tradeoffs and roadmap decisions to leadership. What will I need to thrive in this role? 5+ years of product management experience, including at least 2 years owning a product area in DTC or ecommerce fulfillment, warehousing, WMS/OMS, or supply chain. Track record of owning a multi-quarter roadmap end to end, from discovery through launch and adoption, with measurable business outcomes. Proven experience leading engineering teams through the full Software Development Life Cycle (SDLC) and two-week sprint cycles, including distributed teams across time zones. Working knowledge of DTC fulfillment: order orchestration, pick/pack/ship, carrier rate shopping, cartonization, inventory slotting and replenishment, and ecommerce platform integrations (e.g., Shopify). Strong data skills: comfortable writing SQL in Snowflake, building analyses in Excel or Google Sheets, and using AI development assistants (e.g., Claude, Cursor). Ability to influence without authority and align engineering, design, operations, and executive stakeholders around a shared direction. What does high performance look like? Ship DTC releases that move core metrics: order accuracy, on-time ship rate, cost per order, and units per labor hour. Replace manual process…

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