Sr. Operations TPM, Leo Electronic Supply Chain
Amazon.comDESCRIPTION Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. The Amazon Leo Electronic Supply Chain team is seeking an Operations Technical Program Manager to drive technical manufacturing and supply chain operations for Printed Circuit Board Assemblies (PCBA) destined for our satellites. The successful candidate will manage contract manufacturers' end-to-end production processes and work with internal customers like design and reliability engineering while maintaining a focus on quality and delivery requirements. Key job responsibilities Manage contract manufacturers' end-to-end production process for assigned PCBAs Manage roadmaps and schedules for the PCBAs and various build Take on projects and programs to improve org-wide initiatives, e.g., cycle time and quality metrics Ensure on-time delivery to meet Amazon Leo production rate requirements Drive production planning and execution aligned with cross-functional priorities Measure, Control and Improve capacity, quality, manufacturing rate/processes, and delivery KPIs at contract manufacturers Lead technical deep dives to resolve manufacturing blockers and constraints Balance development and engineering needs to minimize production impacts Implement continuous improvement initiatives to optimize production efficiency Collaborate with cross-functional teams to identify and mitigate supply chain risks Develop and maintain supplier performance metrics and reporting systems NOTE: This role requires the ability to travel domestically and internationally up to 25% of the time A day in the life As an Operations TPM at Amazon Leo, you'll start your day reviewing upcoming deliveries, blockers and constraints, and production metrics across your contract manufacturers. You'll participate in daily production meetings to address, update and escalate immediate issues, working with cross functional partners. Throughout the day, you'll analyze production performance data to identify bottlenecks, conduct deep-dive investigations into constraints, and work with suppliers to implement process improvements. You will partner with engineering teams on technical reviews to evaluate new design requirements, impact analysis, manufacturing challenges, and schedule trade-offs. You'll regularly present performance updates to leadership, support Monthly and Quarterly Business Reviews, and lead projects, collaborating with peers, that will improve org-wide initiatives. The role requires a balance of tactical execution and strategic thinking to ensure both daily delivery and long-term manufacturing capability needs are met. About the team At Amazon, we embrace our differences and are committed to furthering our culture of inclusion. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We operate with high standards and a strong sense of ownership, working backwards from our customers' needs to deliver innovative solutions in satellite manufacturing. BASIC QUALIFICATIONS 5+ years of program or project management experience, or a Bachelor's degree and 5+ years of supply chain experience 5+ years of working directly with engineering teams experience Experience leading cross-functional projects and managing large, complicated programs Experience in root cause analysis…