Sr Microsoft Dynamics 365 Finance; F) and Supply Chain Management; SCM) Consultant
NTT DATA North AmericaPosition: Sr Microsoft Dynamics 365 Finance (F) and Supply Chain Management (SCM) Consultant
Overview NTT DATA's Client is currently seeking a Senior Microsoft Dynamics 365 Finance (F) and Supply Chain Management (SCM) Consultant to join our Application Managed Services (AMS) team in Canada. This role is ideal for a seasoned functional consultant with strong solution architecture capabilities who
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thrives in post-implementation environments, ensuring system stability, continuous improvement, and business value realization.
The consultant will play a key role in supporting, optimizing, and enhancing Microsoft Dynamics 365 F&SCM solutions for enterprise clients. Experience in the commercial transportation and logistics industry is a strong asset, enabling effective alignment of Dynamics 365 F&SCM capabilities with industry-specific operational needs. In addition to deep functional expertise, this role requires strong techno-functional capabilities, including a solid understanding of D365 F&SCM architecture, data models, integrations, and extensibility frameworks.
The ideal candidate can bridge business and technical teams, proactively improving technical design quality, solution efficiency, and long-term maintainability within an AMS environment.
Responsibilities Provide functional leadership and subject matter expertise across Dynamics 365 FSCM modules in a managed services environment
Act as a trusted advisor to business stakeholders, translating operational requirements into scalable and supportable solutions
Lead solution design and architecture decisions for enhancements, integrations, and optimizations
Deliver L2/L3/L4 application support, including issue analysis, root cause identification, and long-term remediation
Drive continuous improvement initiatives, system performance optimization, and adoption of Dynamics 365 best practices
Support change management, regression testing, and release management activities for minor enhancements
Collaborate with technical teams, vendors, and offshore/onshore AMS resources
Ensure solutions align with Microsoft standards, security, and compliance requirements
Document functional designs, solution architecture, and operational procedures
Mentor junior consultants and contribute to AMS process maturity
Translate business requirements into high-quality Functional Design Documents (FDDs) with clear technical design considerations
Partner with developers to co-author and review Technical Design Documents (TDDs)
Evaluate and recommend configuration vs. extension vs. integration approaches based on Microsoft best practices
Define integration design patterns using OData, REST APIs, Dual-write, Data Entities, and Azure integration services
Support data migration strategy, including entity selection, data mapping, validation rules, and reconciliation
Review and validate customizations to ensure adherence to the D365 extension model and avoid over-customization
Participate in code/design reviews to ensure technical solutions align with functional intent
Analyze performance issues with an understanding of batch jobs, data volume impact, indexing, and system behavior
Provide guidance on security role design, segregation of duties (SoD), and compliance considerations
Contribute to Dev Ops and release governance processes (Azure Dev Ops, LCS, build/release pipeline awareness)
Qualifications Bachelor's degree
7+ years of experience with Microsoft Dynamics 365 Finance and Supply Chain Management
Proven experience in an Application Managed Services (AMS) or post-go-live support model - 5+ years experience
Strong functional expertise (7+ years experience) in one or more of the following D365 SCM modules: Inventory Management
Warehouse Management (WMS)
Transportation Management
Procurement and Sourcing
Asset Management
Hands-on experience in solution architecture and functional design and technical design collaboration - 7+ years experience
Experience supporting integrations with third-party systems (