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Sr Merchandise Specialist

Staples
12 hours ago
On-site
Framingham, MA, United States
$63,000 - $92,000 USD yearly
Indeed

The Merchandising team drives category performance by partnering across the business to deliver profitable growth, exceptional customer experiences, and operational excellence. This team works closely with Marketing, Promotional Planning, Inventory Management, Planograms (POG), eCommerce, and supplier partners to bring products and programs to market, optimize the online customer experience, identify opportunities, solve business challenges, and support strategic initiatives that enhance Staples' competitive position. The Sr. Merchandise Specialist plays a key role in driving category performance through project management, data analysis, operational execution, and cross-functional collaboration. This position serves as a central point of coordination across multiple business partners, helping transform business objectives into actionable plans that improve sales, profitability, inventory performance, customer experience, and online merchandising effectiveness across Staples.com. The ideal candidate is analytical, highly organized, and proactive, with the ability to manage multiple initiatives simultaneously while influencing stakeholders across the organization. This individual enjoys solving complex business challenges, identifying opportunities through data, and bringing teams together to successfully execute strategic initiatives. This role provides significant exposure to Staples.com's merchandising operation and is ideal for candidates interested in developing expertise in digital merchandising, eCommerce strategy, category management, and retail analytics. What You'll Be Doing Monitor category and initiative performance by analyzing key metrics including sales, margin, inventory management, inventory turns, website performance, and online customer engagement. Develop and execute action plans that mitigate risks, address performance gaps, and capitalize on business opportunities. Partner across Merchandising, Marketing, Inventory, Promotional Planning, Planograms (POG), eCommerce, and supplier teams to support go-to-market initiatives. Manage cross-functional projects from planning through execution, ensuring milestones, deliverables, and timelines are achieved. Identify and recommend strategic initiatives using business insights, analytics, market trends, customer behavior, and website performance data. Influence stakeholders and business partners to drive execution of recommended strategies and process improvements. Conduct competitive analysis, market research, and trend evaluations to inform category and product decisions. Support weekly category reporting, ad hoc analysis, and business performance tracking. Review competitor in-store and online experiences to identify opportunities related to assortment, pricing, promotions, digital merchandising, and customer experience. Assist with product selection decisions through industry research, trend analysis, and competitive insights. Maintain merchandising systems, product information, SKU management, vendor setup, and ongoing maintenance activities. Partner with eCommerce teams to support product visibility, content accuracy, assortment optimization, and the online customer experience. Support digital merchandising initiatives by ensuring product content, imagery, pricing, attributes, and promotional messaging are accurately represented across Staples.com. Review website metrics, online conversion trends, and customer behavior insights to identify opportunities for growth and optimization. Proof and validate content across digital and print marketing vehicles, including product information, imagery, pricing, and copy accuracy. Evaluate completed initiatives and recommend best practices and process improvements for future execution. What You Bring to the Table Strong analytical mindset with the ability to translate data into actionable business recommendations. Excellent project management and organizational skills with the ability to manage multiple priorities simultane…

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