Sr Manager, Vendor Relationship Management
McDonald's - CorporateJob Description:
Company Description:
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why Mc
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Donald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
Department Overview
The Senior Manager, Vendor Relationship Management & Contract Relations leads the strategic management of key U.S. Technology supplier relationships and provides leadership across the contract lifecycle. This role ensures supplier relationships, contractual commitments, commercial terms, service-level expectations, and renewal strategies remain aligned with U.S. Technology priorities and deliver measurable business value.
The role serves as a senior relationship owner and contract governance leader, connecting U.S. Technology, IS&P, Finance, business stakeholders, and strategic suppliers to strengthen accountability, proactively manage contractual and commercial risk, and improve supplier performance.
This approach builds directly on the Supplier Accountability target-state model, which calls for senior leadership over strategic vendor relationships, contract renewals, contract standards, negotiations, SOW approvals, financial management, and supplier accountability.
Duties
Contract Relations & Lifecycle Leadership
• Own the U.S. Technology contract renewal strategy and provide visibility to upcoming renewals, amendments, change requests, and other significant commercial events.
• Provide leadership across the contract lifecycle, from business requirements and sourcing through negotiation, execution, performance management, renewal, and exit.
• Partner with IS&P throughout sourcing, RFP, negotiation, and contracting activities while representing U.S. Technology's business and operational requirements.
• Establish and continuously improve U.S. Technology contracting standards, including terms, SLA expectations, commercial requirements, and governance principles.
• Ensure new contracts, renewals, amendments, and Statements of Work align with approved U.S. Technology standards and strategic objectives.
• Serve as a senior escalation point when contractual interpretation, supplier obligations, commercial terms, or business expectations require resolution.
• Act as an SME for U.S. Technology's SOW approval and contract governance processes.
• Liaison with IS&P, contract negotiations, standard terms and SLAs, SOW approvals, contract renewals, and contract process improvement.
Commercial & Financial Management
• Partner with Finance and business leaders on supplier forecasting, budgeting, commercial commitments, and actual spend.
• Evaluate price increases, tariffs, scope changes, renewals, and other commercial requests to understand business impact and support informed decisions.
• Identify opportunities to optimize commercial arrangements while protecting service quality, business continuity, and strategic capabilities.
• Establish visibility into contractual obligations, financial commitments, renewal dates, and key commercial risks.
Governance, Risk & Performance
• Establish governance expectations for strategic suppliers, incl