Sr. Manager, Supply Chain Steward AI

Sr. Manager, Supply Chain Steward AI-Hybrid Charlotte, NC or Towson, MD It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. The Job: As a Sr. Manager, Supply Chain AI Steward within Data & Analytics, you will play a key role in executing and scaling AI capabilities across Supply Chain. Working in a hybrid environment, you will act as the primary bridge between business users and IT, translating operational needs into practical AI-enabled solutions. Operating within the strategic direction and integrated roadmap, this role is responsible for identifying high-value use cases, designing and developing intelligent agents, and driving adoption of AI capabilities across planning, analytics, and decision-support processes. You’ll get to: Lead Supply Chain AI strategy execution and use case delivery · Partner with Supply Chain leaders, functional experts, and IT to identify, prioritize, and deliver high-value AI use cases aligned to business strategy. · Serve as the primary interface between business users and technical teams for AI capability development across platforms such as Kinaxis, Microsoft Copilot Studio, Zenlytic, MCP, and Microsoft Foundry . · Translate business problems into AI product requirements, user stories, workflows, and governance needs. · Oversee multiple cross-functional, high-visibility initiatives with diverse stakeholders and limited oversight. · Drive experimentation, prototyping, and scaling of AI-enabled solutions that improve planning, decision-making, productivity, and operational visibility. Build and steward AI agents and intelligent workflows · Design, configure, test, and continuously improve AI agents and copilots that support Supply Chain planning, analytics, and business processes. · Act as a hands-on maker and developer of agents, combining business process knowledge with technical fluency to create practical, user-centered solutions. · Define agent behaviors, prompts, workflows, integrations, escalation paths, and success metrics to ensure solutions are reliable, useful, and scalable. · Partner with IT and enterprise platform teams to enable secure integrations, data access, orchestration, and deployment of AI capabilities. · Evaluate emerging AI tools and patterns to determine fit-for-purpose applications within the Supply Chain ecosystem. Establish governance, adoption, and responsible AI practices · Help define standards, guardrails, and governance for AI development and usage within Supply Chain, including data quality, security, compliance, and human-in-the-loop decision processes. · Ensure AI initiatives remain aligned with approved roadmaps, investment priorities, governance standards, and platform strategies · Develop repeatable processes for intake, prioritization, testing, deployment, monitoring, and continuous improvement of AI use cases and agents. · Partner with business and technical stakeholders to improve data readiness, data availability, and process consistency required for AI success. · Monitor solution performance, user adoption, and business outcomes, using insights to refine roadmaps and investment priorities. Enable data-driven decisions and organizational capability · Lead development of AI-enhanced dashboards, insights, and decision-support tools that improve visibility and streamline operations. · Provide strategic and ad hoc analysis to support Supply Chain leadership and transformation initia…

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