Sr. Manager, Supply Chain Management - The Americas

ESSENTIAL FUNCTIONS Mexico – Co-op Partnership & Supplier Alignment Build and maintain a strong, collaborative working relationship with the Mexican co-op leadership and their supply chain teams, functioning as CKE’s primary SCM interface into the market. Support the co-op in supplier alignment activities — including supplier performance reviews, category benchmarking, contract governance, and identification of sourcing optimization opportunities. Drive alignment between co-op sourcing practices and CKE’s global supply chain standards, product specifications, and QA accreditation requirements. Partner with the co-op to strengthen SCM processes and procedures within the market — including demand planning, inventory management protocols, supplier communication frameworks, and KPI reporting. Monitor supply chain performance across the Mexican market and provide structured reporting and recommendations to the SCM Director on risks, gaps, and improvement priorities. Support new product introductions and LTO execution in Mexico by ensuring local supply chain readiness, supplier capability, and co-op alignment ahead of launch. Canada – Full Supply Chain Ownership Own the end-to-end supply chain for Canada — operating as the accountable SCM lead with full responsibility for supply continuity, cost of goods, supplier performance, and distribution effectiveness. Design, manage, and continuously optimize the distribution model for Canada, including distributor selection and performance management, logistics cost oversight, and service level adherence. Lead demand forecasting and inventory planning for the Canadian market, working closely with franchisee operations and distributors to ensure accurate stock projections, minimize waste, and maintain appropriate safety stock levels. Manage all supplier relationships in Canada end-to-end — from identification and qualification through to contract negotiation, ongoing account management, performance reviews, and strategic partnership development. Set and execute the sourcing strategy for Canada, identifying opportunities to optimize cost, improve supply security, and develop competitive local and imported supply options across priority categories. Negotiate supplier contracts and pricing agreements for the Canadian market, securing terms that deliver on cost, quality, service levels, and volume commitments. Build strategic supplier partnerships in Canada that go beyond transactional management — aligning supplier growth plans, capacity development, and innovation pipelines with CKE’s Canadian business trajectory. Ensure all Canadian suppliers and products maintain active QA accreditation status, partnering with the QA team to manage the qualification pipeline and address compliance issues proactively. Engage franchisees in Canada as a strategic SCM partner — conducting regular business reviews, driving supply chain compliance, and providing guidance on cost management and supply continuity. Caribbean & South America – Regional SCM Support & Development Provide SCM support and guidance to franchisees across the Caribbean and South American markets, ensuring CKE supply chain standards, QA requirements, and approved product lists are maintained consistently. Identify, prescreen, and develop regional suppliers across priority categories — working closely with QA to progress qualified candidates through the Approved Supplier process. Conduct periodic RFPs, support contract reviews, and assist franchisees in benchmarking local suppliers versus import alternatives to drive cost efficiency without compromising quality or supply security. Support new country entry activities across the region — including local supply base assessment, cost of goods development, distribution model evaluation, and franchise SCM onboarding. Manage relationships with regional and global manufacturers serving the Americas, ensuring CKE’…

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