Sr Manager, Procurement Operations

Senior Manager, Procurement Operations Reports to: VP, Procurement Description Jeppesen ForeFlight is building a world-class Procurement organization to support our continued growth across the Commercial, Business, Military, and General Aviation sectors. Reporting to the VP of Procurement, the Senior Manager, Procurement Operations will lead a small team and own the procure-to-pay (P2P) lifecycle end to end — from intake and requisition through purchase order, receipt, invoice, and payment handoff. This leader will build the processes, controls, systems, and metrics that allow Procurement to scale, and will serve as the business lead for our Coupa implementation. The role is a key cross-functional partner to FP&A and Accounting, and works closely with Legal, Security, and Privacy to embed contracting, risk, and compliance requirements directly into the purchasing workflow as our Procurement function continues to mature. The role also partners closely with Strategic Sourcing so that what is negotiated is what is ordered, received, and paid. This is a remote opportunity within the US Key Responsibilities P2P Operations & Team Leadership Lead, manage, and develop a small team of procurement operations professionals, setting priorities, service standards, and clear accountability Own the end-to-end P2P lifecycle, including intake, requisitioning, approvals, PO issuance, receiving, invoice matching, exception handling, and payment handoff to Accounting Own the front door for purchase requests, including intake and routing, buying-channel guidance (e.g., PO, corporate card, catalog), and triage to Legal, Security, and Privacy so requests reach the right reviewers the first time Serve as the escalation point for complex purchasing, invoice, and supplier issues, and drive them to resolution Own supplier onboarding and vendor master data workflows, including tax documentation, bank account verification, and fraud-prevention checks, ensuring data integrity and consistent, auditable records Implement risk-tiered supplier onboarding with Legal, Security, and Privacy, including sanctions and restricted-party screening at onboarding and on an ongoing basis Ensure clean financial handoffs to Accounting and FP&A, including PO quality, commitment visibility, and invoice readiness Drive continuous improvement and automation across the P2P process to reduce cycle time, manual effort, and control gaps Establish service levels and a support model for internal customers (e.g., request queue, office hours, self-service guidance) and measure the requester experience Support internal and external audit requests and ensure P2P controls, including segregation of duties and approval requirements, are documented and operating effectively Coupa Implementation & Procurement Systems Serve as the business owner and day-to-day lead for the Coupa implementation, working with the implementation partner, IT, and functional stakeholders Define business requirements and lead solution design, configuration, testing (UAT), data migration, training, cutover, and post-go-live support Manage the implementation plan, risks, change control, and stakeholder communication through go-live Drive user adoption and change management across the business, including training, documentation, and user support Define integrations and data flows between Coupa and the ERP/accounting system, contract management, and other systems of record with IT and Accounting Apply automation and AI to reduce manual work, including touchless PO and invoice processing, and evaluate emerging tools that improve intake, analytics, and documentation Following go-live, act as the functional owner of Coupa and develop the roadmap for additional capabilities such as sourcing, contract management, and supplier management Cross-Functional Partnership Partner with FP&A on budget ownership, commitment tracking, accruals, and spend reporting and forecasting Partner with Accounting and Accounts Payable on th…

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