Sr Manager Marketplace
StaplesStaples is business to business. You’re what binds us together. Our merchandising team aims to deliver the best value and selection to our customers through products, services and solutions all centered around our customers’ needs. We are driven by customer insights and analytics to bring products and solutions to market seamlessly. We’re inclusive, well-rounded professionals who have deep experience in buying, selling, negotiating, operations, design, innovation, finance and more. As a Senior Manager Marketplace, you will help shape the growth and performance of our Amazon Marketplace business. You will evaluate marketplace economics, build strategies that accelerate profitable growth, and turn complex financial, operational, competitive, and customer data into clear recommendations. Working across Pricing, Merchandising, Marketing, Supply Chain, Finance, and Catalog/Content, you will influence decisions that improve revenue, profitability, assortment, inventory, fulfillment, and the customer experience. This highly visible role offers the opportunity to lead complex initiatives, advise senior leaders, and serve as a marketplace subject matter expert. What you will be doing: Drive Marketplace financial and operating performance by analyzing revenue, contribution margin, EBITDA, demand, profitability, and other key business drivers and recommending actions that support business objectives. Develop and execute marketplace growth strategies across assortment expansion, channel migration, inventory optimization, pricing, promotions, and Staples Brand/private-label penetration. Evaluate demand trends, competitive activity, Buy Box dynamics, cost-to-serve, and marketplace economics to identify growth opportunities and address performance gaps. Build financial models, business cases, dashboards, performance reporting, and analytical frameworks to evaluate strategic opportunities, operational improvements, financial returns, and business trade-offs. Assess performance and economics across Fulfillment by Amazon (FBA), Seller Fulfilled Prime (SFP) and Fulfilled by Merchant (FBM) to guide channel strategy, fulfillment decisions, and resource allocation. Lead initiatives that improve service levels, inventory availability, fulfillment speed, delivery-promise accuracy, customer experience, and overall cost-to-serve. Partner with Supply Chain and fulfillment teams to optimize inventory positioning, replenishment, routing, fulfillment performance, and marketplace operating economics. Lead complex cross-functional initiatives by establishing objectives, success measures, timelines, ownership, dependencies, and execution plans. Evaluate marketplace program, policy, compliance, operational, and seller-performance issues and develop solutions that balance financial performance, customer experience, risk, and execution requirements. Translate complex marketplace analysis into decision-oriented recommendations for senior leadership, clearly communicating financial implications, trade-offs, risks, opportunities, and expected outcomes. Provide functional leadership and subject matter guidance across marketplace initiatives, mentor less experienced team members, and create alignment among stakeholders with differing priorities. What You Bring to the Table: Strategic thinking, strong business acumen, and an understanding of marketplace economics, P&L drivers, pricing, assortment, inventory, fulfillment, and profitability. A data-driven approach to problem-solving and the ability to translate complex financial, operational, and marketplace information into action. Clear, concise communication skills with the ability to advise senior leaders and influence cross-functional partners without direct authority. A strong sense of ownership, urgency, accountability, and operational discipline. The ability to operate independently, exercise sound judgment, and navigate ambiguous or novel business challenges. A strong execution mindset, attent…