Sr. Engineer, 3PL SAP Run Operations

What Application Development & Maintenance contributes to Cardinal Health Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications, systems, databases and websites to achieve the organization's internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders, investigates user needs and conducts regular assessments, maintenance and enhancements of existing applications. What is expected of you and others at this level Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects Participates in the development of policies and procedures to achieve specific goals Recommends new practices, processes, metrics, or models Works on or may lead complex projects of large scope Projects may have significant and long-term impact Provides solutions which may set precedent Independently determines method for completion of new projects Receives guidance on overall project objectives Acts as a mentor to less experienced colleagues Responsibilities Analyzes new capabilities and changing business needs to inform the delivery of Information Technology solutions. Investigates business operations, identifies causes behind the results achieved, and articulates the effects of those results on the business. Partners with functional experts to ensure scope is clearly defined for projects and implementation initiatives. Continually evaluates projects’ achievement of associated business cases and prevents unnecessary investment. Leads elicitation sessions with impacted stakeholders to develop and articulate process flows, requirements and rules, and prepare appropriate documentation. Collaborates with subject matter experts to execute user acceptance testing and change management activities and to understand the results of these activities. Provides timely and effective communication, including appropriate status updates, to all impacted stakeholders and project partners, conveying technical concepts and project progress simply and concisely. Summarizes and presents project results to business leaders in partnership with project stakeholders and Director. May independently lead discussions with senior leaders, serving as a subject matter expert on business process improvements and relevant solutions. Manages relationships with vendors as necessary for project execution and works with external parties to achieve system integration. Provides guidance to less experience Business Analysis professionals based on past experiences and expert knowledge of solutions and Cardinal Health’s IT systems. Own end-to-end SAP Operations of 3PL business including incident management, problem resolution, change management and release governance across 3PL S/4 HANA business functions. Ensure 99%+ system availability and performance SLAs across all SAP modules and integrated platforms. Manage the SAP transport landscape, system refresh cycles and environment governance (DEV/QA/PRD) Drive root cause analysis for critical incidents and implement permanent corrective actions Team leadership & Development Lead and develop a team of SAP functional analysts, technical developers across multiple modules Identify and drive opportunities to optimize SAP operations, reduce manual effort and improve process efficiency. Governance and Compliance Ensure all SAP operations adhere to internal controls, S…

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