Sr Dispatcher

Sr. Dispatcher Location: Anchorage, AK, USA About Odyssey Logistics Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage. Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. The Role Work Model: Onsite Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM (Overtime as required) Travel Requirements: None Supervisory Responsibilities: No Reports to: Dispatch Manager Safety-Sensitive Position This is a safety-sensitive position. Employment is contingent upon successfully completing and passing all required pre-employment screening, which may include a drug test and background check, in accordance with company policy and applicable federal, state, and local laws. Employees in safety-sensitive positions may also be subject to ongoing drug and alcohol testing as required by company policy and applicable law. Summary / Primary Role The Sr. Dispatcher is responsible for coordinating and directing the pickup and delivery of local and regional freight while ensuring efficient transportation operations and exceptional customer service. This role works closely with drivers, independent contractors, warehouses, customers, marine terminals, and internal departments to ensure shipments move safely, accurately, and on schedule while maintaining compliance with all applicable regulations. What You'll Do We're looking for an organized and customer-focused logistics professional who thrives in a fast-paced transportation environment. The ideal candidate has strong dispatching experience, excellent communication skills, and the ability to prioritize multiple shipments while ensuring regulatory compliance and outstanding service. Dispatch Operations Coordinate the pickup and delivery of freight between customers, warehouses, marine terminals, rail terminals, and intermodal facilities. Monitor shipment status, appointments, container availability, and dispatch schedules to ensure timely freight movement. Customer & Operational Communication Communicate shipment updates, delays, scheduling changes, and transportation challenges with customers and internal departments. Prepare and distribute daily dispatch reports while coordinating priorities with warehousing, transportation, customs brokerage, and operations teams. Compliance & Documentation Monitor driver Hours of Service (HOS) to ensure FMCSA compliance. Maintain accurate shipment documentation, update transportation systems, obtain required permits, and ensure all records are completed accurately and confidentially. What You Bring High school diploma or equivalent required. Minimum 2 years of dispatching experience in a trucking, drayage, or intermodal transportation environment. Strong knowledge of FMCSA regulations, Hours of Service (HOS), and transportation compliance. Experience coordinating freight movement between warehouses, rail terminals, ports, and customers. Proficiency with Microsoft Word, Excel, and Outlook. Experience using transportation platforms such as eModal, UIIA, chassis provider websites, terminal websites, and ocean carrier portals preferred. Excellent organizational, multitasking, and problem-solving skills. Strong customer service and communication abilities. High attention to detail with accurate data entry skills. Ability to work independently while collaborating effectively with cross-functional teams. Benefits We offer a comprehensive and competitive compensation and benefits package, including: A choice of medical plans with FSA and HSA options Dental Insurance Vision Insurance Company-paid Life and Disability Insurance 401(k) Plan with Company Match Paid Time Off (PTO) an…

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