Sr. Director, Global Meetings & Events

JOB SUMMARY The Senior Director, Global Meetings & Events leads ACC portfolio of approximately 8–10 domestic and international meetings, conferences, executive summits, exhibitions, and events annually, including ACC’s flagship Annual Meeting. Reporting to the Chief Business Development Officer (CBDO), this position develops and executes an enterprise-wide meetings and events strategy, with integrated roadmaps, calendars, milestones, and timelines. The role advances organizational priorities, financial performance, stakeholder experience, and operational excellence. The Senior Director leads an internal team of four meetings and events professionals and manages the day-to-day performance of ACC’s outsourced sponsorship and exhibition sales and management partner, CM Event Solutions. Responsibilities encompass direct end-to-end planning and execution of events to include venue sourcing, housing, registration, audiovisual production, food and beverage, transportation, general service contractors, and event technology. In collaboration with Business Development leadership, sets event-level sales goals, and oversees exhibitor servicing and sponsorship fulfillment. ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES 1. Strategic Leadership & Event Portfolio Management Develop and execute an enterprise-wide meetings and events strategy, strategic roadmap, annual event calendar, milestones, and implementation timelines aligned with ACC’s mission, revenue objectives, and long-term priorities. Lead long-range portfolio planning, venue and destination strategies, resource allocation, and evaluation of event performance and financial sustainability. Establish integrated workplans, decision points, deliverables, and accountability across internal departments and external partners. Identify growth opportunities, monitor industry trends and event technologies, and establish portfolio-wide operating standards and performance measures. 2. Sponsorship & Exhibition Sales and Management Oversight Serve as the primary day-to-day manager of CM Event Solutions, ACC’s outsourced sponsorship and exhibition sales and management partner, with responsibility for performance, service standards, and contractual deliverables. In collaboration with Business Development leadership, set event-level sales goals, performance expectations, reporting cadence, and accountability measures. Oversee sales pipeline reporting, forecasting, renewals, inventory utilization, exhibitor servicing, and sponsorship fulfillment; escalate material risks and variances promptly. Partner with the CBDO and Director of Global Partnerships on pricing and packaging recommendations, strategic accounts, and multi-event opportunities; ensure alignment with enterprise commercial strategy. Coordinate sales commitments with operational capacity, contracting, invoicing, fulfillment, and onsite execution; assess partner effectiveness and sponsor/exhibitor satisfaction. 3. Meetings, Conferences & Event Operations Direct end-to-end planning and execution of conferences, executive summits, exhibitions, and special events. Oversee venue sourcing, housing, registration, audiovisual production, food and beverage, transportation, general service contractors, and event technology. Maintain event production schedules, staffing plans, readiness reviews, quality controls, contingency plans, and onsite issue-resolution protocols. Ensure contractual compliance, accessibility, safety, and consistent service standards. 4. Financial Management, Procurement & Vendor Relations Develop and oversee multimillion-dollar event budgets, forecasts, expense controls, reconciliation, and financial reporting in partnership with Finance. Improve event financial performance through disciplined procurement, cost optimization, and revenue-supporting operational decisions. Lead RFPs, venue and vendor evaluations, and negotiations in coordination with Legal and Finance; manage supplier relationships…

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