Sr. Director, Global Logistics & Distribution

SIMKHAI is searching for a Sr. Director, Global Logistics & Distribution. This position will own the end-to-end physical and transactional flow of product — from factory shipment through distribution, to customer delivery, and back through returns — across wholesale, DTC/ecommerce, and owned retail stores. This role is the single point of accountability for on-time, in-full delivery across all channels, and for the accuracy, efficiency, and cost discipline of every touchpoint goods pass through between production and the customer's hands. Success is measured in fill rate, on-time delivery, inventory accuracy, cost per unit shipped, and chargeback/compliance performance with wholesale partners. Key Responsibilities: Order Management & EDI Own order-to-fulfillment execution across wholesale, DTC/ecommerce, and retail channels, partnering with Finance/Credit on payment terms, credit approval, invoicing, and collections Verify customer account information (ship-to/bill-to, tax exemption status, account setup) is accurate and current before order release Confirm payment terms and credit approval status prior to shipment; hold and escalate orders that fall outside approved terms or credit limits (partnering with Finance/Credit on resolution) Maintain EDI accuracy and compliance across all wholesale trading partners (Saks Global, Bloomingdale's, Harrods, Shopbop, Nordstrom, etc.), minimizing chargebacks tied to ASN, invoice, and routing errors Work directly with customers to resolve order discrepancies (PO mismatches, ship date conflicts, quantity/style errors, address or terms issues) prior to shipment, ensuring every order ships accurately and on approved terms Serve as escalation point for order exceptions, allocation conflicts, and partner compliance issues 3PL & Distribution Center Management Manage global 3PL relationships (performance, cost, capacity planning, contract negotiation/renewal) Own DC value-added services (VAS): kitting, ticketing, folding, packaging customization, retail-ready prep per wholesale partner routing guides Set and monitor SLAs with 3PL partners; run regular business reviews and drive corrective action plans Develop seasonal logistics and DC capacity plans around market deliveries, product launches, retail openings, and peak ecommerce periods; identify capacity and delivery risks in advance Logistics & Transportation Own inbound logistics from factories/vendors to DCs (ocean, air, domestic drayage) in coordination with sourcing/production Manage outbound logistics from DC to retail stores, wholesale accounts, and DTC/ecommerce customers Own carrier relationships, including carrier contract/agreement negotiation, renewal, and management, and freight cost management (partner with Finance on freight budget and variance) Develop freight strategies by region, channel, and service level; continuously optimize air/ocean mix, carrier selection, consolidation, routing, and delivery terms to reduce cost while protecting delivery requirements Drive on-time delivery performance against wholesale ship windows and DTC delivery promises Own DTC/ecommerce fulfillment operations end-to-end — pick/pack, carrier selection and rate shopping, shipping SLAs, and cost-to-serve for direct-to-consumer orders Manage shipping and replenishment logistics to owned retail stores, including transfer shipments and store-level delivery windows Lead logistics and distribution readiness for new retail stores, concessions, international markets, franchise partners, and distributors, including inventory flow, replenishment, returns, customs, local delivery, and operational setup Inventory Management Own inventory accuracy across all locations — DC, in-transit, ecommerce, and owned retail stores Partner with Planning/Merchandising on allocation, replenishment, and inventory health (aged/excess visibility) across wholesale, ecommerce, and retail Maintain real-time inventory visibility across channels to support omnichannel fulfillment (e.g.,…

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