Sr. Creative Operations Manager

ROR Partners is a leading provider of data-driven marketing solutions, empowering businesses to drive growth and maximize ROI through innovative strategies and cutting-edge technologies. With expertise in data management, analytics, and performance marketing, ROR Partners helps clients unlock the full potential of their marketing efforts in today’s digital world.

Our culture is shaped by our core values, which guide how we work, collaborate, and grow together:

• Respect – We show we care.
• Ownership – We are accountable.
• Relationship – We value everyone.
• Honor – We do the right thing.
• Excellence – We surpass expectations.
• Reimagination – We drive innovation.
• Optimism – We love what we do.

These values influence every decision we make and define the kind of people we welcome to our team. We are seeking an experienced Senior Creative Operations Manager to support a national brand and a key client partner. This position offers a salary range of $75k - $90k, determined by location, experience, and expertise. This is a hybrid position at our brand new office in Superior, CO.

Overview:

This role owns the creative workflow between the client’s Marketing team and ROR’s Creative Team. You will manage intake, evaluate proposed timelines, align work with team capacity, and work directly with the client to adjust schedules when necessary to ensure delivery expectations are realistic and achievable.

The ideal candidate is confident, organized, and comfortable operating in a fast-moving environment with a high volume of work and tight deadlines. This role requires sound judgment, direct communication, and the ability to balance flexibility with firmness while maintaining strong professional relationships.

What you will do:

• Serve as the primary operational lead for all client creative requests.
• Review and validate incoming requests to ensure clarity, completeness, and feasibility.
• Push back when requests are incomplete, missing assets, or contain unrealistic timelines.
• Independently prioritize competing initiatives based on business impact and team capacity. 
• Evaluate proposed project timelines, negotiate adjustments when required, and manage projects against agreed commitments.
• Own capacity planning to align workload with available resources.
• Manage multi-channel initiatives across digital, print, web, social, email, direct mail, and OOH.
• Hold all stakeholders accountable to agreed timelines, including review and feedback deadlines.
• Set clear review expectations and drive consolidated, actionable feedback to maintain efficient approval cycles.
• Manage revision rounds to prevent excessive back-and-forth and protect project momentum.
• Review deliverables prior to client proofing to ensure alignment with scope and expectations.
• Identify and implement process improvements to increase predictability and operational efficiency.

Who we are looking for:

• 5+ years of experience in agency project management, creative operations, or marketing operations.
• Experience managing high-volume, multi-channel marketing workflows.
• Demonstrated ability to independently prioritize competing initiatives and reset expectations when necessary.
• Strong scheduling and capacity planning skills.
• Direct, professional communication style.
• Experience holding stakeholders accountable to process and deadlines.
• Strong organizational discipline and attention to detail.
• Experience using project management platforms is required.

What Success Looks Like:

• Intake is clear and actionable at project start.
• Schedules reflect realistic capacity and agreed priorities.
• Projects are delivered on time across channels.
• Communication remains direct, structured, and professional.
• Review cycles are efficient, with consolidated feedback and limited rework.
• Escalations and last-minute disruptions decrease over time.

Why ROR Partners?

This role joins a growing, performance-driven digital media team committed to operational excellence and continuous improvement. The environment is collaborative, accountable, and focused on measurable outcomes. Team members are expected to take ownership of their work, contribute ideas, and elevate overall performance standards.

Our office is located in Superior, Colorado, offering convenient access to Boulder and Denver, along with immediate proximity to trails, mountains, and outdoor recreation. The team values balance, energy, and an active lifestyle — creating a dynamic, engaged culture both inside and outside the office.

ROR Partners is an Equal Opportunity Employer. ROR Partners’ policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. ROR Partners also prohibits harassment of applicants and employees based on any of these protected categories.

ROR Partners will provide accommodations to applicants as needed.