Specialist, Procurement – Enablement, Training and Communications
WestJet AirlinesThis position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements. Why WestJet: Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success. Join us, this is where your career story takes off. Role Overview: Reporting to the Director of Procurement, Process, and Strategy, this role will advance Supply Chain and Procurement Excellence at WestJet by leading procurement communications, training, and change enablement. Working across Procurement, business units, corporate functions, and suppliers, the successful candidate will help employees adopt procurement systems, policies, processes, and new ways of working. The role is accountable for ensuring that Supply Chain and Procurement employees and stakeholders understand and can effectively use procurement systems, tools, policies, processes, and procedures. It will also translate the team’s capability and functional excellence strategy into clear communications that explain the vision, progress, and expected business outcomes. The successful candidate will bring exceptional communication skills and significant experience strengthening functional capability through modern communication, training, and change management practices. As part of the Process and Strategy team, the role will help develop and improve the technology and data roadmap, process documentation, talent and engagement plans, continuous improvement and benchmarking practices, and category and supplier performance capabilities. As the lead communications resource for Supply Chain and Procurement, this role will develop and deliver executive communications and presentations – including value creation updates, business-unit training, system functionality updates, supplier communications, cross-functional process improvement communications, transformation change plans, employee scorecards, town halls, and business review materials. The role will identify and implement opportunities to improve standardization, efficiency, and ways of working. Working with system users and partner teams, the role will also identify process and system risks, recommend and implement effective controls, and communicate the procurement enablement journey to stakeholders. Success in this role will be demonstrated through strong stakeholder adoption of procurement processes and systems, accessible and current training and knowledge content, effective change implementation, and measurable improvements in procurement capability and performance. Key deliverables include: Develop, maintain, communicate, and deliver education, guidance, and training for Supply Chain and Procurement policies, procedures, systems, and tools. Collaborate with the team to develop, implement, and continuously improve value creation and performance scorecards. Partner with stakeholders to plan, develop, and deliver Supply Chain and Procurement communications tailored to different audiences, including communications related to policies, processes, systems, and organizational changes. Work cross-functionally to develop and execute change management plans that build stakeholder awareness, readiness, adoption, and sustained use of new processes, systems, and ways of working. Represent change enablement on Procurement projects by assessing stakeholder impacts, developing change and communication strategies, coordinating implementation activities, and supporting adoption. Proactively support team members and business partners with documentation, deficiency remediation, process improvement, policy development, training, and problem solving. Lead and deliver departmental events, including quarterly town halls, internal communications, and training sessions. Co-manage Supply Chain and Pro…