Specialist, Int'l Operations

Specialist, Int'l Operations Location: Boone, NC, United States Job ID: 17904 Date Posted: Oct 30, 2026 Get Involved! What do we believe? Demonstrate Biblical Integrity At Samaritan's Purse, the Gospel is the center of all we do! We start each day with a time of devotions and prayer for each other, our staff, and volunteers who serve around the world. As a faith-driven organization, our Statement of Faith shapes every aspect of our global work. Please take time to review the following link as you consider working with us: https://www.samaritanspurse.org/our-ministry/statement-of-faith/ What is the opportunity? Respond with Compassionate Action We are seeking a Specialist, Int'l Operations join our Operation Christmas Child team in Boone, NC . Through humanitarian work, the goal and purpose of Samaritan's Purse are to help people in Jesus' name and share the Gospel of Jesus Christ. In the role of Specialist, Int'l Operations, you will have the opportunity to: Maintain a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ Overseeing a global network of 100+ clearing agents, leading pre- and post-importation meetings to strengthen coordination between destination processes, Logistics Specialists, and international ministry partners. Consolidating meeting outcomes into executive-level summaries that support informed leadership decisions and the successful delivery of Operation Christmas Child (OCC) shoebox gifts Leading "OK to Ship" analysis and preparing for "OK to Import" leadership reviews across 100+ Samaritan's Purse/OCC receiving countries, directing additional support to the highest-volume and highest-risk shipments representing approximately 75% of global collections. Driving problem-solving, process analysis, reporting, tax exoneration, and customs clearance efforts to expedite shipments and protect the ministry's ability to serve children and share the Gospel Leading standardization of country profiles by capturing and analyzing more than a decade of regional knowledge and best practices, while overseeing the review and approval of international destination payments in PeopleSoft. Providing year-over-year trade lane cost comparisons and strategic guidance for OCC-USA distribution planning, carrier selection, procurement, and routing to more than 115 countries, ensuring responsible stewardship of ministry resources Evaluating ocean carrier destination concessions, service failures, contractual exceptions, and duty-exoneration outcomes by establishing benchmarks, analyzing trends, and implementing cost-containment and process improvements. Mitigating demurrage exposure across approximately 1,500 containers through comprehensive shipment tracking, proactive escalation of risks, and consistent communication standards among management, Logistics Specialists, and National Leadership Teams (NLTs). Developing and managing export operations training and execution tools in partnership with Assistant Directors of Global Supply Chain and International Offices, strengthening global consistency and operational readiness. Providing on-site leadership at designated Processing Centers for three to four weeks during seasonal operations, overseeing daily loading schedules, inventory reconciliation, shipping managers, loading crews, and outbound ocean shipments in support of Samaritan's Purse's Christ-centered mission Other duties as assigned What are the qualifications? Serve with Excellence As a qualified candidate, you will have the following skills and experience: Bachelor's degree (B.A.) from a four-year College or university; and three to five years' experience in freight forwarding or international shipping, primarily with sea containers; or equivalent combination of education and experience Comprehensive problem-solving skills in areas of international shipping/air freight, government tax/duty exemptions, customs clearance challenges, and shipment deliveries Comprehensive understanding of int…

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