Specialist, District Business Operations – AI & Innovation
ExpeditorsCompany Description Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Job Description SUMMARY DESCRIPTION: Innovation-focused operational specialist responsible for identifying, designing, developing, testing, and supporting technology-enabled solutions that improve district operations. This role collaborates with operational teams, department leadership, subject-matter experts, and other stakeholders to translate business needs into practical improvements. The position focuses on artificial intelligence, workflow automation, digital tools, system enhancement, process redesign, and the responsible use of technology. Specialist, District Business Operations Core Competencies This section lists the core business-critical skills, knowledge, and behavior applicable to this job and should not be edited: Innovative | Approaches operational challenges with curiosity and creativity. Identifies ways to improve how work is performed and evaluates technology based on practical business value Systems Thinking | Understands how processes, people, data, technology, and business requirements interact. Considers upstream and downstream impacts when designing or modifying a solution Technical Problem-Solving | Uses structured problem-solving methods to translate operational needs into technical or process-based solutions. Evaluates root causes, system limitations, business rules, data requirements, and failure points. Process Improvement | Documents current-state processes and designs improved future-state workflows that increase quality, consistency, efficiency, visibility, and ease of execution. Responsible Technology Use | Applies appropriate judgment when working with artificial intelligence, automation, operational data, and digital tools. Supports security, privacy, access, accuracy, documentation, and human oversight requirements. Development and Experimentation | Creates prototypes, tests assumptions, gathers user feedback, and refines solutions through controlled iterations. Distinguishes between proof of concept and a production-ready business solution. Change Leadership | Communicates the purpose and value of new solutions, addresses adoption barriers, and provides training, documentation, and ongoing support. Continuous Learning | Maintains awareness of relevant developments in artificial intelligence, Microsoft 365, reporting, automation, and operational technology Specialist, District Business Operations Responsibilities This section lists job-specific responsibilities, tasks & duties to be achieved in this job and may be edited to reflect the needs of the district: Identify Technology and Innovation Opportunities Collaborate with district departments and operational stakeholders to identify repetitive work, process gaps, system limitations, and opportunities for technology-enabled improvement. Evaluate opportunities based on expecte…