Specialist Customer Supply Chain

Title: Specialist Customer Supply Chain Location: Kennewick, WA Job Requisition ID: Req-271847 Time Type: Full time About Lamb Weston You’ve probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world. A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You’ll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you’ll join a winning team of 10,000+ people all dedicated to raising the bar – together. If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you. Job Description Summary At Lamb Weston, our purpose is simple yet powerful to bring the world together with our fries. Customer centricity is at the core of our success, and our Customer Supply Chain team plays a key role in delivering consistent, reliable service to our North American National Account, Foodservice, and Retail customers. This team supports day-to-day order fulfillment through strong coordination, accuracy, and responsiveness across the supply chain. The Customer Supply Chain Specialist is responsible for the accurate and timely execution of customer orders from entry through delivery, ensuring a smooth and efficient customer experience. This role partners closely with customers, sales, transportation, warehouse, and other supply chain teams to process orders, manage changes, monitor inventory availability, and support shipment execution. The position maintains visibility to order status, inventory, and logistics activities to identify and address issues as they arise and support service performance. This role primarily focuses on execution and coordination of established processes, working within defined systems, tools, and guidelines to ensure consistent order management and fulfillment. While the role contributes to issue resolution and process improvement, it operates within a defined scope of responsibility and escalates complex issues, supply risks, and cross functional constraints as needed. Through collaboration, attention to detail, and operational execution, the Customer Supply Chain Specialist supports order accuracy, on time delivery, and overall customer satisfaction while building foundational supply chain capabilities. Job Description Maintain new customer setup in Evolve, shipping master data in SAP including routes, CMIR, and pallet configurations to support accurate warehouse picking and transportation planning Maintain customer master data and how it impacts system integrations and EDI processes, enabling accurate order processing and execution Manage customer portals and digital order channels, including order intake, order confirmation, and coordination of portal-based activities impacting customer fulfillment Manage order email inbox; process customer orders and changes accurately and timely in SAP Review purchase orders for accuracy, completeness, and compliance, resolving any discrepancies, missing information, or processing blocks Act as primary contact for customers and sales, ensuring clear and timely communication Manage assigned accounts and support ongoing customer and operational needs Support the execution of customer orders by validating inventory availability, identifying potential service risks, and partnering with Supply Chain teams to meet fill rate and customer service targets for ongoing business, promotions, and new item launches Adjust and prioritize orders based on production schedules, inventory availability, and logistics constraints Work within established supply chain processes to coordinate customer order execution across Planning, Deployment, Ware…

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