Spares Demand Planner

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology. Group/Division The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network. What You'll Do In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise. The Spares Demand Planner is responsible for end‑to‑end service parts planning for assigned products, ensuring alignment to business objectives for customer service levels, inventory optimization, and lifecycle support. This role owns the development and execution of spares strategies to meet Fill Rate targets, while proactively identifying and mitigating risks across supply, demand, and product changes. Operating with a high degree of autonomy, the Spares Planner 3 serves as a key cross‑functional partner to Engineering, Supply Chain, Logistics, and Service organizations. The role drives planning decisions through data analysis, cross-functional collaboration, system expertise, and business judgment, while leading initiatives that improve service performance, cost efficiency, and scalability of spares planning processes. Core Responsibilities: Own spares planning strategy and execution for assigned product families across all lifecycle stages (NPI, ramp, sustaining, and end-of-life). Be the expert of assigned products Develop, maintain, and continuously optimize spares plans to meet Fill Rate targets and customer service commitment. Conduct thorough Root Cause Analysis for deviations to plan Monitor and report performance metrics including Fill Rate, service levels, and planned vs. actual inventory Proactively analyze demand signals, install base changes, and lifecycle events to adjust plans dynamically Review and validate system-generated planning recommendations, applying subject matter expertise to refine outputs through vetted and approved exceptions. Partner with Business Intelligence Team to incorporate advanced analytics to improve forecasts. Provide Root Cause/Corrective Action for Excess & No Demand (E&ND) inventory of assigned spare parts Collaborate with cross-functional stakeholders (e.g. Regional Planning, Product Support Organization (PSO), Supply Planning, Program Managers, etc.) to incorporate business/customer/technical insights into demand plan Cross-Functional Leadership Serve as primary point of contact for global stakeholders on part availability, supply risks, and recovery plans Lead cross-functional alignment across Engineering, Product Support (PSO), Procurement, and Logistics to resolve constraints and improve outcomes. Hold accountable owners to quality inputs and give visibility to upstream issues impacting spares planning to management Partner with Engineering on: ECOs and design changes FRU BOM and product structure readiness Quality issues impacting demand Drive execution of recovery plans, ramp readiness strategies, and critical part allocation decisions Program & Process Ownership Participate as requested in strategic initiatives that improve service levels, reduce excess inventory, or enhance planning accuracy Support new product introductions with spares readiness and ramp planning strategies Contribute to continuous improvement of planning processes, tools, and data quality Escalate and communicate risks, trad…

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