Spare Parts Supervisor

Parts Strategy & Operations Manager Location: Arden, NC Department: Spare Parts / Operations Reports To: Director, Aftermarket Operations (or applicable leader) Drive Operational Excellence Through Strategic Parts Management We are seeking a highly analytical and operationally focused Parts Strategy & Operations Manager to lead the performance, optimization, and continuous improvement of our spare parts operation. This role is responsible for ensuring inventory availability, driving inventory accuracy, managing ERP-based inventory processes, and developing strategies that support customer satisfaction while optimizing working capital. The ideal candidate brings significant experience with SAP or another major ERP platform , along with a strong background in spare parts, inventory management, materials planning, purchasing, or aftermarket operations. This individual will serve as a key partner across Operations, Supply Chain, Engineering, Customer Service, and Finance to ensure our parts business operates efficiently and scales with organizational growth. What You'll Do Develop and execute spare parts inventory strategies that balance customer service levels, operational uptime, and inventory investment. Lead inventory planning, replenishment, forecasting, and optimization initiatives across the parts organization. Utilize SAP to manage inventory, purchasing, material movements, reporting, and inventory controls. Analyze inventory trends, stock levels, turns, service levels, and obsolete inventory to drive data-based decisions. Establish and maintain inventory accuracy programs, including cycle counting and auditing processes. Partner with Purchasing, Operations, Engineering, and Suppliers to ensure timely availability of critical parts. Support strategic initiatives related to warehouse operations, inventory management, and process improvement. Lead and develop team members while fostering a culture of accountability, collaboration, and continuous improvement. What We're Looking For Required Qualifications Bachelor's degree in Supply Chain, Business, Operations, Engineering, or related field, or equivalent experience. 5+ years of experience in inventory management, materials management, spare parts operations, supply chain, purchasing, or related functions. Extensive experience working within an ERP environment. Strong analytical skills with the ability to translate data into actionable business decisions. Experience collaborating across multiple departments within a manufacturing or industrial environment. Preferred Qualifications Advanced SAP experience strongly preferred. Experience managing spare parts inventories or aftermarket operations. Experience with inventory planning, forecasting, cycle counting, and inventory optimization. Manufacturing, automation, industrial equipment, or machinery industry experience. Experience leading continuous improvement initiatives and operational process improvements. Proficiency with reporting tools, KPI development, and inventory analytics.

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