Spare Parts Buyer / Coordinator

About CPW Systems CPW Systems LLC is a manufacturer of custom conveyor and material handling equipment. We design and build equipment and systems for customers throughout North America. We are looking for a Spare Parts Buyer / Coordinator to manage our spare and aftermarket parts business. This position will handle the process from the initial customer request through quoting, purchasing, organizing, and shipping the parts to the customer. Position Overview This is a hands-on position that combines customer service, quoting, purchasing, inventory organization, and shipping . The Spare Parts Buyer / Coordinator will work directly with customers to identify and quote replacement parts, purchase required components from our suppliers, track incoming orders, organize and prepare spare-parts orders for shipment. The ideal candidate is highly organized, comfortable working on a computer, mechanically inclined, and able to manage multiple small orders at different stages without losing track of the details. Responsibilities Receive and respond to customer requests for spare and replacement parts Identify required parts using part numbers, bills of materials, drawings, and previous project information Obtain current pricing and lead times from suppliers Prepare spare-parts quotations for customers Follow up on open quotations and customer purchase orders Create purchase orders and order required parts from suppliers Track open purchase orders and follow up with suppliers on delivery dates Receive and verify incoming spare-parts materials Organize and maintain designated spare-parts inventory and customer orders Keep individual customer orders separated, organized, and properly identified Package and prepare completed spare-parts orders for shipment Coordinate UPS, FedEx, LTL, and other shipping as required Provide customers with order status and tracking information Maintain accurate records of quotes, purchase orders, costs, and shipments Work with Engineering, Production, and other CPW team members when assistance is needed identifying a part or determining a replacement Help improve the organization and efficiency of CPW's spare-parts process Qualifications Previous experience in purchasing, parts, customer service, order management, shipping/receiving. Strong organizational skills and attention to detail Comfortable working with computers and learning internal software systems Experience with Microsoft Excel and Outlook Ability to communicate professionally with customers and suppliers by phone and email Comfortable requesting quotes and working with vendors on pricing and delivery Mechanical aptitude and familiarity with industrial or conveyor components is a plus Ability to read basic drawings, bills of materials, and part information is a plus Ability to manage multiple orders and priorities simultaneously Willingness to work both at a desk and in the shop/warehouse as needed What We're Looking For We are looking for someone who can take ownership of our spare-parts process . A typical order may start with a customer asking for a replacement motor, bearing, belt, sensor, or fabricated component. This person will help identify the correct part, obtain pricing, prepare the customer quote, purchase the material after receiving the order, track it until it arrives, organize and make sure the complete order is packaged and shipped to the customer. This position requires someone who enjoys staying organized and seeing an order through from beginning to end. You should be comfortable switching between computer work, communicating with customers and vendors, and physically handling and organizing parts. Pay: $24.00 - $26.00 per hour Expected hours: 40.0 per week Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Work Location: In person

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