SOURCING AND QUALITY MANAGER

Background & Purpose of the Job: As part of the Global Sourcing team, the Sourcing & Quality Manager is responsible for ensuring the quality and compliance of all products & factories are met, while at the same time, assist the company to increase profitability. This role will act as the lead to successfully strategize, execute and oversee the day-to-day activities related to Quality & Compliance Who You Are & What You’ll Do: Quality Control & Regulatory Governance Monitor US Regulations: Track federal/state safety laws, PFAS/PFOA restrictions, heavy metals (lead), and California Proposition 65 updates. Approve Packaging & Labeling Compliance: Review and approve product packaging layouts, barcodes, “use and care", safety warnings and instruction for use (IFUs), to ensure strict alignment with US regulatory standards and branding guidelines. Manage Factory Audits: Coordinate and review annual factory compliance and manufacturing capability checks using third-party agencies. Coordinate & Review PO Inspections: Manage factory-level Purchase Order (PO) inspections via third-party providers and analyze testing results to resolve product defects prior to shipment. Resolve Quality Issues: Address and provide solutions to active production defects Formulate CAPA Plans: Implement and enforce Corrective and Preventive Action (CAPA) programs with manufacturers to eliminate recurring design or production defects. experts. Track Certifications: Maintain a centralized repository of mandatory product certifications (FDA, UL, ETL, CSA, NSF, etc.), including food-contact certifications proving material safety. Coordinate Lab Testing: Manage chemical, safety, and regulatory testing arrays with accredited third-party laboratories. Manage Field Claims & Recalls: Investigate high-volume customer returns and quality complaints via root-cause failure analysis. Sourcing & Supplier Management Support Sourcing Initiatives: Assist Senior Director on operational workflows and long-term strategic sourcing initiatives. Track Commodities & Exchange Rates: Monitor global raw material markets (aluminum, stainless steel, plastics, coatings) and currency exchange fluctuations to provide data for strategic pricing negotiations and margin protection. Measure & Enforce Vendor KPIs: Evaluate international supplier panels against strict efficiency, quality, and continuous improvement metrics. Expand Supplier Network: Assist in identifying, vetting, and onboarding new manufacturing partners across diversified global regions. Execute RFQs & NIFs: Prepare detailed Requests for Quotations (RFQs) and internal New Item Forms (NIFs). Manage Factory Chargebacks: Calculate, negotiate, and issue financial penalties to factories for defective merchandise or late shipments. Expedite Product Samples: Coordinate, track, and speed up product sample delivery from global factories to support sourcing and testing timelines. Develop Internal Policies: Collaborate on the creation, implementation, and standardization of internal global supply chain procedures. Operations & Data Integrity Manage ERP Data: Own product data maintenance, SKU creation, and system accuracy within the enterprise ERP platform (MAS 200). Salsify Data: Work with Marketing team to help ensure data integrity within the Salsify PIM platform. Support Order Workflows: Partner cross-departmentally with internal units and external vendors to maintain a seamless flow of data, orders, and inventory. Qualifications - Careers website What You’ll Need to Succeed: Work Experience Quality, Sourcing or Purchasing experience required Education Bachelor’s Degree Personal characteristics Strong sense of integrity and confidentiality related to project details and supplier information sharing. Strong follow up abilities and attention to detail. Strong math, analytical, problem solving, and organizational skills Able to work independently and under pressure. Additional /Optional Skills Highly proficient in Mi…

View the full posting and apply