Solutions Engineer Technical Sales

Solutions Engineer / Technical Sales Location: Ottawa, Ontario, with travel for client meetings and conferences Team: Technology and Development Schedule: Full-time Our Mission Lumenix develops hardware, software, sensor systems, and artificial intelligence solutions for healthcare and other industries across North America. Our mission is to improve safety, operational efficiency, and quality of life through innovative, practical applications of technology. Our Artificially Intelligent Monitoring System (AIMS) applies privacy-preserving ambient AI to healthcare environments, providing actionable intelligence that helps clinical teams improve patient safety and care. Lumenix is expanding its technology platform and pursuing opportunities in both domestic and international markets. Our Culture Lumenix values technical excellence, collaboration, initiative, and practical problem-solving. Our multidisciplinary teams bring together diverse skills and perspectives to address complex challenges. We encourage independent thinking, professional growth, and a shared commitment to delivering meaningful results for our clients. Our History Founded in 2012, Lumenix initially developed a national platform combining lighting, software, and sensor technologies for clean technology and property technology applications. Following the acquisition of AIMS technology in 2020, the company expanded its focus to include ambient AI solutions for clinical environments. AIMS uses a network of ceiling-mounted devices and infrared-based 3D sensors to anonymously perceive human movement and positioning without collecting personally identifiable information. The platform delivers real-time intelligence designed to help healthcare teams prevent adverse events, improve health outcomes, and support clinical staff. You You are an experienced, technically capable professional who enjoys communicating complex technology to diverse audiences. You can engage confidently with clinical leaders, hospital executives, IT professionals, and engineers, translating technical capabilities into practical clinical and operational value. You combine strong presentation and interpersonal skills with hands-on technical competence. You are comfortable preparing and executing complex demonstrations, investigating technical questions, and recognizing the limitations of a system. You understand that maintaining credibility requires both enthusiasm for the technology and honesty about its capabilities. Role Summary Lumenix is seeking a Solutions Engineer to lead technical client engagement for the AIMS platform. This role is responsible for delivering compelling, technically accurate demonstrations and supporting the technical aspects of sales engagements, client discovery, and solution development. You will take ownership of demonstration preparation and execution, including the configuration, validation, and troubleshooting of demonstration environments. You will act as a technical representative in discussions with hospital CIOs, biomedical engineering, infection prevention, nursing leadership, privacy officers, and procurement teams. Working closely with sales, engineering, and executive leadership, you will help prospective clients understand AIMS capabilities, evaluate technical requirements, and identify appropriate solutions while ensuring that proposed implementations remain consistent with the platform's capabilities and development priorities. Key Responsibilities Lead technical demonstrations of AIMS for clinical, technical, and executive audiences, both on-site and virtually. Own the preparation, configuration, testing, and execution of demonstration environments, ensuring reliable and repeatable presentations with minimal dependence on development resources. Act as the technical lead in client conversations, including requirements discovery, solution design, and responses to questions concerning architecture, security, privacy, networking, and integration. Assess prospe…

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