Solutions Director

Solutions Director | Alameda, CaliforniaDallas, Texas Job Summary Job Summary: Serve as the retail business domain expert for data, analytics, AI, and digital transformation initiatives. Drive alignment between merchandising, stores, e-commerce, supply chain, marketing, and data teams to unlock business value through data-driven decision-making. Key Responsibilities Retail domain leadership Provide expertise across key retail functions: Merchandising Category management Pricing and promotions Store operations E-commerce and omnichannel Supply chain and inventory management Customer loyalty and CRM Translate business objectives into data and analytics requirements Act as the primary liaison between business stakeholders and data teams Data strategy and governance Define retail data domains and business ownership Establish data standards, business definitions, and governance processes Drive data quality initiatives across product, customer, inventory, sales, and supplier data Define critical business KPIs and measurement frameworks Analytics and insights Partner with analytics teams to build actionable dashboards and reporting solutions Support customer segmentation and personalization initiatives Omnichannel and customer analytics Define metrics across: Stores Mobile applications E-commerce platforms Marketplaces Loyalty programs Drive a unified customer view across channels Support customer journey and conversion funnel analysis Supply chain and inventory analytics Define reporting and analytics requirements for: Demand forecasting Replenishment Inventory optimization Vendor performance Fulfillment operations Support initiatives to reduce stock-outs, overstocks, and working capital AI and advanced analytics Identify AI and GenAI use cases across retail operations Guide development of: Demand forecasting models Recommendation engines Dynamic pricing solutions Promotion optimization Customer churn prediction Assortment optimization Validate business outcomes and adoption strategies Stakeholder management Facilitate workshops and business requirement sessions Drive cross-functional alignment and prioritization Skill Requirements Retail domain expertise 20 years in retail, e-commerce, consumer goods, or omnichannel retail Deep understanding of: Merchandising Category management Pricing Promotions Inventory planning Customer loyalty Omnichannel operations Data and analytics experience Experience with: Enterprise data platforms Data lakes and warehouses BI and reporting solutions Customer analytics Supply chain analytics AI and machine learning initiatives Strong understanding of retail data models Preferred skills Business capability Data capability Data governance Data modelling Customer loyalty SQL and analytics Omnichannel operations Power BI Pricing and promotions Cloud data platforms Other Requirements Maximum Salary (US): 275000 Minimum Salary (US): 145000

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