Software Asset Management Senior Analyst (Hybrid - McKinney, TX)
SouthState BankThe SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions. We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here! Summary The Software Asset Management (SAM) Senior Analyst performs advanced software licensing analysis and executes software procurement activities to support license compliance, cost optimization, and informed technology investment decisions. The role maintains software asset and contract data in ServiceNow SAM Pro, develops effective license positions, conducts renewal, true-up, and vendor audit analysis, and processes approved software purchases in accordance with established procurement procedures. The position partners with IT, Vendor Management, Finance, and Business Units to maintain the approved software catalog, support software governance, evaluate lifecycle impacts, and coordinate end-of-service and end-of-life remediation tracking. Duties & Responsibilities Maintain the accuracy and integrity of software asset and contract data within ServiceNow SAM Pro, performing reconciliation, resolving data exceptions, and identifying process improvements Perform in-depth analysis of software usage, license consumption, and entitlements for complex and high-spend publishers to develop effective license positions, identify compliance gaps, and recommend optimization, reclamation, and cost avoidance opportunities. Conduct renewal, true-up, and vendor audit analysis by interpreting contract terms, usage trends, and entitlement requirements; prepare findings and recommendations to support the Software Asset Management, Procurement, and Vendor Management in negotiations and purchasing decisions. Execute software procurement activities, including validating purchase requests against existing entitlements and approved software standards, determining license quantities and requirements, obtaining and evaluating vendor and reseller quotes, preparing purchase requisitions, and processing approved purchases in accordance with established procurement procedures; ensure new purchases and entitlements are accurately recorded in ServiceNow SAM Pro. Maintain the approved software catalog and support software governance processes, reviewing requests against established criteria to ensure the catalog accurately reflects products approved for organizational use and aligns with security, licensing, and lifecycle standards. Evaluate software requests, deployments, updates, and retirements for licensing, cost, and lifecycle impacts, and provide recommendations that support approved software use and alignment with operational standards. Partner with Business Units and IT stakeholders to identify end-of-service and end-of-life software, assess application dependencies, and coordinate remediation tracking and status reporting. It is the responsibility of this role to take ownership of all tasks and challenges that they encounter in the operation of their assigned position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Education Requirements Bachelor of Science in Computer Science, Information Technology or related field Minimum Experience 4+ years of relevant experience in Software Asset Management (SAM), software licensing, procurement, IT asset management, or a related discipline 2+ years of hands-on experience with ServiceNow SAM Pro or another enterprise software asset management platform, including l…