​Software Asset Management Business Analyst

Position Type Staff Position Eclass EP - EHRA 12 mo leave earning University Information Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit The ITS Division is organized so that the Resource Management group is responsible for managing the entire division’s budget of over $20,000,000, all personnel work for a staff of over 170 permanent and a number of temporary positions and management of Division and Enterprise IT contracts, and management of divisional hardware and software (including fixed assets in excess of $10,000,000, and millions of dollars in other non-fixed assets). Position Summary As part of the Enterprise Asset Management team under Resource Management, the Software Asset Management (SAM) Business Analyst is responsible for the effective management of software assets within UNC-Greensboro. The role involves tracking, monitoring, and managing software licenses, ensuring compliance with licensing agreements, and optimizing software usage to achieve cost efficiencies. The SAM Analyst works closely with various departments, including IT, procurement, finance, and legal, to ensure that the organization’s software assets are effectively managed throughout their lifecycle. Minimum Qualifications Bachelors and 2‐4 yrs experience; or equivalent education/experience in Information Technology, Computer Science, Business Administration, or a related field. Additional Required Certifications, Licensures, and Certificates Preferred Qualifications ServiceNow experience preferred. ITAM experience preferred. Excellent analytical, problem-solving, and organizational skills. Strong communication, collaboration, and interpersonal skills. Ability to develop and implement SAM/HAM related policies and procedures. Proficiency in data analysis and reporting. Special Instructions to Applicants Recruitment Range Salary Commensurate with experience Org #-Department Info Technology Services - 23101 Job Open Date 11/04/2026 For Best Consideration Date Job Close Date Open Until Filled Yes FTE 1.000 Type of Appointment Permanent If time-limited, please specify end date for appointment. Number of Months per Year 12 FLSA Exempt

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