Social Services Transportation Aide I

New as of 01/01/2026: Your well-being matters from the start — benefited new hires are eligible for up to 40 hours of advanced annual leave and 40 hours of advanced sick leave. Position Description Catawba County Social Services is seeking a dependable and compassionate individual to join our team as a Social Services Transportation Aide I. In this role, you will provide safe, reliable, and courteous transportation for Medicaid-eligible clients, ensuring they can access essential medical care both within and outside the county. You will be responsible for driving, maintaining accurate records, upholding vehicle safety standards, and representing Catawba County with professionalism and respect. This position is ideal for someone who enjoys being on the road, has a strong sense of responsibility, and is dedicated to delivering excellent customer service to clients who depend on these vital services. Responsibilities Provide transportation services to medical appointments for Medicaid-eligible clients Accurate and timely recordkeeping such as day sheets, time sheets, etc. Drive safely and defensively, obeying all traffic laws, representing Catawba County in a professional manner Keep county vehicles clean and properly maintained for safety purposes Qualifications High school diploma or GED equivalent and the demonstrated ability to perform the essential functions of the job A valid NC Class C Driver’s license with a safe driving record Additional Requirements Ability to communicate effectively and work well with clients, office staff, and supervisor, including interacting with clients they transport Geographical knowledge of Catawba County and the ability to efficiently locate client residences and providers Strong analytical skills to manage multiple clients and adapt to schedule changes while ensuring clients arrive at their appointments on time Proficient computer skills to locate a client or provider address on Google Maps; access emails; complete time sheets, online training, and other reports Ability to work independently while demonstrating sound judgment and delivering excellent customer service Physical ability to assist clients in and out of vehicles as needed; this is considered Medium work; lifting up to 30 pounds occasionally to transfer wheelchairs, walkers, and other equipment, as well as the ability to push up to 175 pounds (clients in wheelchairs) As of 7/1/ 2025: You will find that Catawba County has one of the best benefits packages around. Our Human Resources staff are dedicated to keeping in touch with trends in benefits on both a local and national level, listening to employees' suggestions regarding benefits, and continually reviewing to ensure our benefits package is of good quality and meets the needs of both our employees and our organization. Available benefits include: Health Care Health: For a small bi-weekly premium, employees may choose between a traditional (co-pay) health plan and a high deductible health plan coupled with a Health Savings Account (HSA). Coverage may also be purchased for spouse, child(ren), or family. Dental Insurance: At no cost to full-time employees, the County covers preventive, routine, and non-routine care. Coverage for the same benefits may also be purchased for spouse, child(ren), and family. In addition, a $2,000 benefit toward orthodontia coverage is provided for children up to age 19. Vision Care: Coverage is available, at group rates, for employee and dependents,with 2 plan options to choose from. Supplemental critical care and accident insurance plans: These optional coverage plans are available at a nominal cost. Flexible Spending Accounts: Pre-tax accounts that can be used to pay for qualified out-of-pocket medical, dental, and vision expenses. Employee Wellness Employee Health Clinic (EHC): An employee medical clinic, available to all County employees, which operates 40 hours a week. Services provided include acute care, first aid, evaluation and care …

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