Site Operations Manager

WHAT WE DO: RS Integrated Supply is a rapidly growing leader and global provider of comprehensive supply chain services that drive increased productivity and profitability for our clients, including: Supply Chain Services, Asset Services, Master Data Leadership, SM and Technology. Headquartered in the US, we currently deliver our highly focused expertise through integration at more than 220 customer sites across the US as well as in Canada, Mexico, Puerto Rico, Ireland, and Singapore. Our nearly 700 skilled employees provide the maximum degree of client service, cost savings and production performance. RS Integrated Supply offers a competitive salary and comprehensive benefits, including medical, dental, vision, life, paid vacation, and a 401(k) plan with company match. JOB SUMMARY: The Site Operations Manager oversees and reports on the daily operations of the MRO storeroom, determines proper inventory levels and methods and analyzes spend to provide cost savings and storeroom improvements. This position oversees all recruiting, training and developing for storeroom staff as well as providing regular feedback, performance evaluations and corrective action as required. The Site Operations Manager collaborates with various corporate departments on procurement, systems integration, customer invoicing, vendor payments and staff management to ensure effective site management. The Site Operations Manager drives customer satisfaction through building strong customer relationships and ensuring excellent customer service from the staff. The goal of this role is to achieve metrics per the customer contract and SOA strategic imperatives as they relate to Cost Savings, Stock Outs, On Time in Full Delivery, Compliance, Safety & Environmental, Material Savings, Process Improvements, and Customer and Staff Retention. This includes negotiating, developing and managing multi-disciplined projects, as well as tracking and managing business results and routinely sharing and presenting those results on a regular basis to the client. The Site Manager demonstrates value to the customer by achieving business goals and objectives and providing measurable cost savings and identifying storeroom quality improvements. Key to success is conveying a vision for best-in-class storeroom management, within the contractual terms. ESSENTIAL FUNCTIONS: Provide leadership to ensure all Company safety rules and regulations are observed and followed by employees. This includes documenting and reporting as required, ensuring all staff receive initial and ongoing required safety training and filing safety incidents according to safety SOPs. Responsible for the on-site supervision of all aspects of MRO and storeroom management operations encompassing customer service, supply chain management, purchasing, receiving and inventory control while following and enforcing all site SOP guidelines Supervise the daily activities of direct reports, providing feedback, performance management, conflict resolution and support. Responsible to ensuring all staff receive all required training per prescribed due dates. Schedule and monitor employee time off Managing the team to meet or exceed the contractual obligations. Work through the applicable Category Managers to negotiate guarantees of stock and non-stock items Learn the essential aspects of the client’s contract and ensure understanding and compliance for all associates Effectively manage client relationships, advise and consult on business processes and exceed internal/external customer expectations. Attend meetings and make contacts as necessary with Clients and Vendors to resolve quality and delivery problems. Execute and manage all aspects of purchasing in a cost-effective manner and maintain data integrity within Synovos enterprise asset management system and/or the customer’s CMMS system. Maintain and control all aspects of purchasing through distribution, in a cost-effective manner, while communicating with th…

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