Site Director

Job Summary The Site Director is responsible for overseeing the daily workflow of all site processes, ensuring productivity, service levels, and operational KPIs are achieved. This role leads the site’s supervisor team, including the Machine Pressure Setting (MPS) Supervisor and the Reprocessing Supervisor, and provides leadership for the Reprocessing, Asset Recovery, Returns, and Repairs teams. The Site Director drives performance management and talent development, enforces safety, compliance, security, and quality standards in partnership with the VP and Safety Director, and manages warehouse expenses and budgets to identify cost-saving opportunities. Using warehouse management systems and performance data, the Site Director optimizes space, streamlines operations, resolves emergencies, and fosters a positive, organized work environment while keeping associates informed of company updates, results, and objectives. Functions of the Site Director role will include operating a forklift, reach truck, or electric pallet jack. Operation of this equipment is considered safety-sensitive falls within the parameters of VGM’s Drug-free Workplace Policy. Reporting to: VP of Field Operations Working Location: Waterloo, IA, onsite at the warehouse location Work Hours Classification: Full-time, exempt Site Director Responsibilities Oversee the daily workflow of all site processes ensuring productivity, service levels, and operational KPIs are achieved. Drive performance against key metrics across Site Fulfillment Operations, ensuring constructive and timely performance evaluations and management in accordance with company policy. Leads the Machine Pressure Setting (MPS) Supervisor and team by ensuring strict adherence to regulatory and quality standards along with operational KPIs. Leads the Reprocessing Supervisor and provide leadership for Reprocessing, Asset Recovery, Returns and Repairs teams. Actively supports the development of the Supervisor team and creates an environment of talent development in the site. Optimize warehouse space utilization and maintain a clean and organized work environment Proficiently use warehouse management systems (WMS) and other relevant software to streamline operations Enforce safety regulations and address potential hazards within the warehouse in partnership with VP and Safety Director Maintain compliance, safety, security, and quality standards by ensuring strict adherence to company policies and procedures Monitor key performance indicators such as productivity, accuracy, and on-time delivery to identify areas for improvement Manage warehouse expenses, identify cost-saving opportunities, and optimize operational budgets Implement quality control procedures to ensure product integrity throughout the warehouse Responsible for delivering performance management and delivery of annual reviews with supervisors and leads Enforce department related incentive programs Quickly address emergencies and provide leadership and resolution Foster an environment that promotes a positive experience in the workplace Manage and direct team members to achieve business objectives Share company updates, financial results, and new objectives with associates Maintain a clear and organized work environment by ensuring all work areas are kept tidy and free of hazards by regularly cleaning and organizing tools, equipment, and materials Site Director Qualifications Education/Experience Bachelor's degree in business administration, Logistics, Engineering, or another industry-related field preferred. At least 5 years of industry-related experience including three years in upper management required. Excellent verbal and written communication skills. Strong supervisory and leadership skills. Extensive knowledge of the principles, procedures, and best practices in the industry. Excellent organizational skills and attention to detail. Skills and Competencies Bilingual Spanish and English preferred but not required Delegate…

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