Shop Manager – Fleet Maintenance
ConfidentialAbout the Opportunity Truway Transit Group is a growing, multi-state transportation organization operating motorcoach, school bus, and commercial vehicle fleets throughout the Southeast and Texas. We are seeking an experienced Shop Manager to oversee daily maintenance operations, lead a team of skilled diesel technicians, and ensure fleet safety, reliability, and operational readiness. This is a hands-on leadership opportunity for an established maintenance professional who understands both the technical and business sides of fleet operations. The ideal candidate brings proven shop management experience, strong financial oversight, and the ability to drive performance through effective leadership, planning, and accountability. Key Responsibilities Shop Leadership & Operations Oversee daily shop operations, including technician scheduling, work assignments, productivity, and performance. Prioritize preventive maintenance, mechanical repairs, road calls, and DOT inspections to maintain fleet readiness. Recruit, develop, coach, and manage maintenance technicians while promoting a culture of safety, quality, and operational excellence. Provide technical guidance and assist with complex diagnostics and repairs when necessary. Financial & Performance Management Manage departmental expenses, including labor, parts, inventory, and outside vendor costs, in alignment with established budgets. Monitor and report key performance indicators (KPIs), including preventive maintenance compliance, road-call frequency, technician productivity, and warranty recovery. Oversee purchasing, parts inventory, purchase orders, and vendor relationships to support cost-effective maintenance operations. Identify opportunities to improve shop efficiency, reduce downtime, and control operating expenses. Fleet Maintenance & Compliance Maintain accurate maintenance records, work orders, labor tracking, and repair histories using fleet maintenance management software, including Fleetio. Ensure compliance with applicable DOT and FMCSA maintenance, inspection, and recordkeeping requirements. Coordinate with manufacturers, OEM representatives, and outside vendors regarding repairs, recalls, warranty claims, and technical support. Maintain a safe, organized, and compliant shop environment. Partner with regional maintenance leadership to communicate fleet readiness, maintenance priorities, and operational performance. Required Qualifications Minimum 3 years of demonstrated experience in a Shop Manager, Maintenance Manager, or comparable fleet maintenance leadership position . Previous experience overseeing maintenance operations involving motorcoach, school bus, diesel, or heavy-duty commercial vehicles. Proven experience managing maintenance budgets, labor costs, parts expenditures, inventory, and vendor relationships. Strong technical background in diesel engines, transmissions, air brakes, electrical/electronic systems, HVAC, and heavy-duty vehicle diagnostics. Experience using fleet maintenance management systems such as Fleetio, Cetaris, RTA, Hexagon, or comparable platforms. Working knowledge of Vehicle Maintenance Reporting Standards (VMRS) and maintenance performance reporting. Demonstrated ability to lead, develop, and manage maintenance personnel while meeting productivity, quality, and safety expectations. Working knowledge of DOT and FMCSA regulations applicable to commercial fleet maintenance. Valid CDL, Class B minimum (Class A preferred), with appropriate air brake qualifications. Ability to communicate operational performance, maintenance priorities, and financial results to regional leadership. Acceptable driving record and ability to satisfy applicable DOT physical and drug-testing requirements. Preferred Qualifications ASE certifications in Medium/Heavy Truck or School Bus systems, including brakes, HVAC, electrical/electronic systems, or preventive maintenance. OEM training or certifications involving Cummins, Allison, MCI, Prevost, IC Bus, or Th…