Shipping Team Lead/Material Handler III

JOB SUMMARY Lead the day-to-day operations of the Shipping Team, from finished goods to customer’s door. Acts as main point of contact regarding pending order readiness, current shipments, and past due orders. DUTIES AND RESPONSIBILITIES Essential · Leads the daily operations and workflow within the shipping team. With Manager, sets productivity levels and measures. Ensures departmental goals are met. · Monitors productivity and adjusts work assignments as necessary. Works in the department as required to ensure timely delivery to customers. · Attends daily production meetings and makes decisions on backorders. · Works with Customer Service Representatives to ensure accurate and timely shipments to customers. · Operates as the ‘go to’ person for Customer Service concerning all aspects of shipments to customers. · Working with Manager and other departments, actively pursues new methods to increase order accuracy and efficiency. · Prepares export shipping documents and forwards to freight forwarder, customers and Customer Service. · Assists in coordination of FTL and LTL orders by preparing necessary paperwork as needed. · Coordinates export shipments with USPS, UPS, DHL, and FedEx. · Orders and maintains appropriate stock of shipping related supplies. · Provides rate quotes to customer service or customers as required. · Maintains accurate customer routing instructions. · Provides data to accounting and customer service as required. · Investigates Customer Complaints and provides shipment tracking information and error resolution as required. · Provides input to Manager regarding process and layout improvement ideas. · Trains and Develops team members, suggests ideas and makes plans to motivate team. · Effectively interacts with all team members in a positive manner. · Ensures safe and productive work environment, adheres to and enforces safety guidelines and regulations. · Demonstrates support of company policies to team members. QUALIFICATIONS Requirements · Ability to manage and have close interaction with others. · Possesses strong teamwork skills. · Proven ability to effectively train team members. · Ability to accurately perform basic mathematics (add, subtract, multiply and divide). · Ability to read and understand written and oral instructions; read understand process. documentation as well as the ability to effectively communicate both verbally and in writing. · May be required to participate in medical training/screening or monitoring programs. · High School Diploma or GED, 3 to 5 years related experience and/or training, or equivalent combination of education and experience. Desired · College degree preferred. PHYSICAL DEMANDS Repetitive use of fingers, hands and arms are required to perform daily receiving responsibilities. The team member is frequently required to stand; sit; stoop, kneel, crouch, or crawl; and talk or hear. The team member must frequently lift and/or move up to 20 pounds and may occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the team members are frequently exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. The above statements are intended to describe the general nature of work performed by the team members assigned to this job. All team members must comply with Company policies and applicable laws. Equal Opportunity Employer including Vets and Disabled Pay: $24.00 - $28.00 per hour Expected hours: 40.0 per week Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement V…

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