Shipping Supervisor

Shipping Supervisor Full-Time Hourly Position Reports to: Loadout/Shipping Manager Supports: APAA Company About APAA & Join Our Team Alaska Premier Auctions & Appraisals (APAA) is a locally grown, Alaskan-owned small business committed to excellence in auction services. We connect people to meaningful items, antique treasures, historical artifacts, fine art, vehicles, equipment, firearms, jewelry, and everyday collectibles, and bring their stories to life through photography, cataloging, and careful stewardship. We’re proud to have been named one of the 2025 Best Workplaces in Alaska by the Alaska Journal of Commerce. This recognition is based on feedback from an anonymous, third-party employee survey conducted by Best Companies Group. This honor reflects our team’s dedication to a positive, supportive work environment. Join a collaborative, respectful team that values growth, integrity, and quality while supporting your development and celebrating your contributions. If you’re organized, hands-on, and enjoy helping a team succeed, we’d love to hear from you. Every shipment helps complete a buyer’s auction experience. Apply today and help us deliver exceptional service in Alaska and beyond. What the Shipping Supervisor Does As the Shipping Supervisor, you lead daily shipping operations within APAA’s Fulfillment Department, preparing shipments, coordinating buyer communication, and directing assigned staff. You verify payment and shipping authorization, maintain accurate inventory and shipment records, and ensure merchandise ships securely and on time. You work closely with the Loadout/Shipping Manager, communicating operational concerns and escalating questions about shipping restrictions. Key Responsibilities Include: Prioritize shipping requests, assign tasks, and ensure timely completion. Verify items against buyer invoices and package securely for shipment. Confirm accurate labels, addresses, charges, and shipping documents. Coordinate carrier pickups, track shipments, and resolve delays, lost packages, and insurance claims. Communicate professionally with buyers about shipping costs, status, and concerns. Choose cost-effective shipping methods and follow carrier requirements and restrictions. Maintain shipping supplies and a clean, safe, and organized workspace. Document procedures, maintain records, and recommend improvements. Keep the Loadout/Shipping Manager informed of staffing needs, workload, and unresolved issues. Complete other duties and projects as assigned. Supervisory Role Direct daily shipping operations and assigned staff, setting clear expectations and monitoring accuracy, productivity, and task completion. Train and coach staff on shipping procedures, systems, customer communication, and safe work practices. Document attendance, performance, and training concerns and communicate them to the Loadout/Shipping Manager for follow-up and support. The Impact You’ll Make Protect auction merchandise and build buyer confidence. Support smooth coordination across shipping, loadout, and other auction teams. Help assigned staff succeed through clear direction and daily support. What Success Looks Like Shipments go out on time, securely packaged, with accurate labels, charges, and tracking records. Buyers receive prompt communication, and shipping concerns are followed through to resolution. Staff follow procedures and work safely and efficiently. The workspace stays organized, supplies remain stocked, and the Loadout/Shipping Manager stays informed. Qualifications, Skills & Abilities Two years of shipping, fulfillment, or logistics experience preferred. Previous experience leading, training, or coaching staff preferred. Knowledge of packaging methods, shipping software, carrier platforms, tracking systems, and shipping restrictions. Ability to read shipping documents, invoices, and company policies and maintain accurate records. Strong organization, time management, attention …

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