Shipping Supervisor

The Opportunity We have a vision to be the Amazon of chemicals and seek top talent to participate in our continued growth. Our Shipping Supervisor is an integral part of reaching our growth goals. We buy chemicals in bulk and put them into smaller containers for our customers. Our customers are across highly regulated industries such as pharmaceutical, food and beverage, and transportation. Therefore, accuracy is key. The Shipping Supervisor will be a player-coach role focused on packaging, labeling, and ensuring the Shipping Associates are focused on quality, accuracy, and timeliness. This is a closely knit team who really enjoy working with each other. Although the work is fast-paced, safety and accuracy come before speed. If you are an organized, efficient team leader who is willing to learn and work hard in a fast paced environment; this position can be the growth opportunity of a lifetime. Essential Responsibilities LeadershipTeam Development LeadershipDevelopment: Develop shipping associates to new skill levels to support their compensation growth and productivity. AccountabilityTargets: Establish clear accountability on daily and weekly targets. Training: Train packaging associates how to package in a regulated environment. OperationsProcess Management Process Efficiency: Ensure the packaging/shipping area is operating as efficiently as possible. MetricsKPIs: Collect and track shipping associate KPI data. SystemSoftware Proficiency: Ability to adapt to new technology quickly Operational Support: Assist with printing, picking, packing, and monitoring order queues as needed. ComplianceQuality Control QualityCompliance: Follow and ensure others are in compliance with all company policies regarding packaging. Quality Control: Identify and remove defective items before they are shipped to customers. Supplier Standards: Ensure all company packaging and supplier closure instructions are being upheld. SafetyHousekeeping: Work within and make sure associates are working within safety and housekeeping guidelines. Dangerous Goods Management: Maintain records associated with dangerous goods inspections, rejections, and violations. RegulatoryCompliance Specifics: Strictly adhere to DOT, IATA, and 49 CFR standards for all regulated shipments. Cross-Functional Collaboration Cross-Functional Collaboration: Work with Operations and Fulfillment leaders to resolve shipping-related issues or discrepancies in a timely manner. Customer Service Collaboration: Coordinate regularly with Customer Care on order statuses, tracking updates, and resolving discrepancies. InventorySupplies Integration: Monitor shipping supply stock levels and coordinate with the Inventory Specialist for packaging supplies and cycle counts. Perform other duties as assigned. QualificationsExpertise Must have prior experience as a shipping leader preferably in ecommerce, high volume, and/or regulated environments. 2+ years of experience in a lead or supervisory role with a proven ability to coach and mentor others. Strong ability to follow verbal and written instructions effectively. Ability and willingness to comply with and enforce all regulatory safety and environmental requirements. Proven focus on accuracy and detail. Hazmat experience preferred. Familiarity with UPS Worldship and ERP/WMS platforms (e.g., Finale, Adobe) is a plus. Physical Requirements Must be able to lift/move up to 50 pounds frequently. Frequently perform tasks requiring climbing, bending, crawling, kneeling, and crouching. Must wear required PPE, including safety glasses, masks/respirators, gloves, goggles, and steel-toe work shoes with rubber soles. Ability to stand and walk for extended periods. Ability to hear, understand, and distinguish speech and other sounds safely. Must be able to use arms and hands for tasks such as reaching, signaling, grabbing, lifting, turning, pushing, and pulling. About Us Inc. 5000 recently awarded/recognized Lab Alley as one of the fastest-growing private companie…

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