Shipping Supervisor
Vytex WindowsDescription
Vytex Windows has been manufacturing premium vinyl windows and doors since 1988. We're looking for a dependable Shipping Supervisor to join our team in Laurel, MD.
Schedule:
Monday – Friday
Position Summary The Shipping Supervisor leads shipping operations at Vytex’s window manufacturing facility, ensuring finished products are stored, scanned, staged, loaded, and shipped accuratel
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y, safely, and on time. The role oversees dealer partner pickups and installer pickups, leads and develops shipping associates, and coordinates transportation with JB Hunt’s onsite account manager. The supervisor collaborates with Production, Purchasing, Receiving, and Customer Service to meet operational goals, protect product quality, and monitor key performance indicators (KPIs) to achieve shipping, service, safety, and transportation cost targets.
Key Responsibilities
Outbound Operations
• Oversee the staging, inspection, loading, and scanning of finished windows and related products; complete shipping transactions in FeneVision and print all appropriate shipping paperwork to meet customer delivery commitments.
• Build and manage daily and weekly shipping schedules in coordination with Production, Purchasing, and Customer Service
• Ensure orders are complete, accurate, and properly labeled; verify order accuracy through scanning products as loaded in FeneVision.
• Maintain organized staging areas and efficient dock flow to minimize handling and product damage
• Oversee proper packaging, racking, scanning after racking, and load securement practices for glass and window products.
Dealer Partner Pickups and Installer Pickups
• Administer the scheduling app for dealer partner pickups and installer pickups; coordinate proactive staging with Customer Service, dealer partners, and installers, confirm readiness, and communicate shortages or delays before arrival.
• Verify orders, quantities, screens, and related accessories before release; ensure accurate scanning when handing products to installers and dealer partners and obtain and retain signed packing slips.
• Oversee returned product verification, scanning, and placement in designated locations; coordinate disposition with Customer Service and Quality Control department.
JB Hunt and Transportation Coordination
• Serve as the primary shipping contact for JB Hunt and coordinate daily operations through its onsite account manager, the point of contact for drivers.
• Coordinate daily truck and route plans, load sequencing, delivery priorities, and service exceptions with JB Hunt’s onsite account manager.
• Coordinate backhauls and third-party pickups with JB Hunt, Receiving, Purchasing, and vendors to minimize empty miles and transportation costs while protecting delivery commitments.
• Coordinate yard movements and placement of trucks, trailers, and other equipment to support safe access, loading priorities, dock availability, and efficient traffic flow.
• Monitor provider performance against key metrics such as on-time delivery, damage rates, and safety compliance
• Hold regular performance reviews and resolve service issues, delays, and escalations
• Ensure equipment, including straps, is appropriate, available, and in good condition.
• Support contract and rate reviews, and recommend improvements in cost, capacity, or service
Team Leadership
• Interview applicants and supervise, schedule, train, and develop all shipping department associates, including loaders and forklift operators.
• Set clear performance expectations, provide ongoing coaching and feedback, and complete annual performance reviews during each associate’s employment anniversary month.
• Manage staffing, schedules, PTO, cross-training, and daily assignments to match production output and shipping demand; maintain coverage for callouts and specialized loading responsibilities.
• Cross-train associates and develop trained backup coverage for critical tasks and supervisory absences; plan assignments to maintain consist