Shipping Supervisor

Why you will love working at Maola: Built on over a century of dedication, Maola is always looking ahead—investing in our people, strengthening our communities, and securing fresh, local dairy for the future. Join a farmer-owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high-quality Maola dairy products. We prioritize your well-being with competitive pay and a comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, Life Insurance, paid time off, and more—available within your first month. Our employees are an integral part of who we are — what you do and what you think matters. Starting Annual Salary Range: $80,000 - $95,000 USD SUMMARY The Shipping Supervisor oversees the daily operations of the shipping department in our dairy manufacturing facility. This role ensures the accurate, efficient, and timely shipment of products while maintaining compliance with company policies, GMPs, safety standards, and regulatory requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES: includes the following. Other duties may be assigned. Supervise and coordinate activities of shipping staff to ensure efficient operations. Collaborate with Department Managers to implement and evaluate practices aimed at continuous improvement. Manage scheduling and cover staff vacancies as needed per SOP. Oversee and coordinate all shipping activities, ensuring orders are processed, loaded, and shipped accurately and on time. Verify shipments against orders, ensuring accuracy in product count, labeling, and Monitor and maintain inventory control to minimize discrepancies and ensure accurate record-keeping. Work closely with carriers and third-party logistics providers to coordinate pick-ups and Address and resolve any shipping-related issues promptly to minimize Supervise and provide direction to shipping team members, including training and Assign daily tasks and monitor progress to ensure productivity targets are Foster a positive and productive work environment that promotes teamwork and continuous improvement. Ensure proper communication between shifts and departments to streamline Ensure all shipping operations comply with company policies, regulatory guidelines, and food safety standards (e.g., SQF, GMPs, HACCP). Conduct regular inspections of shipping areas, equipment, and procedures to ensure compliance with safety protocols. Train employees on proper handling and loading procedures to prevent product damage and ensure workplace safety. Maintain and enforce cleanliness and organization in the shipping area to meet food safety and OSHA requirements. Prepare and maintain accurate shipping records, including bills of lading, packing slips, and other required documentation. Track and report key shipping metrics, such as on-time delivery rates and shipping errors, and implement corrective actions when needed. Lead daily shift Follow FIFO. Actively engage in waste reduction efforts in all Monitor and record necessary waste-tracking documentation. BASIC REQUIREMENTS High school diploma, general education degree (GED), or international equivalent required. A bachelor’s degree in business, Science, Engineering, or any related field is preferred. Minimum of three (3) years of experience in shipping or warehouse operations required. At least a year of operational leadership experience in food manufacturing. Experience in the dairy industry is preferred Strong knowledge of shipping and logistics Proficiency in warehouse management systems (WMS) and Microsoft Office Suite (Excel, Word, Outlook). COMPETENCIES Communication Communicate clearly and effectively through multiple channels – oral, written, visual, and non-verbal – ensuring our messages are understood and delivered appropriately, whether in-person or digitally. Accountability Take responsibility for actions and anticipate challenges before they arise. Solve problems both within and outside of …

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