Shipping Store Clerk - Pigeon Post (Fedex, UPS, DHL, USPS) Authorized Shipping Center

Job Summary Pigeon Post is an authorized shipping center in Attleboro, offering DHL, FedEx, UPS, and USPS services along with custom packaging and mailbox rentals. We're looking for a reliable, detail-oriented Store Clerk to help us deliver fast, accurate service to every customer — whether they're shipping a package, picking up mail, or need something custom packed for safe delivery. Responsibilities Greet and assist customers with shipment inquiries, packaging, and tracking needs Accurately process shipments across DHL, FedEx, UPS, and USPS systems and software Verify shipment documentation for compliance with each carrier's shipping regulations Package items securely with correct labeling, dimensions, and weight entry Provide custom packaging solutions for fragile, oversized, or specialty items Manage online and in-store mailbox services, including mail intake, sorting, and customer notifications Maintain organized shipment records and logs Provide rate quotes and explain shipping options across all carriers Troubleshoot tracking or shipment issues and escalate when necessary Keep the workstation and store area neat and organized Follow safety and compliance procedures, including hazardous materials handling Support store operations as needed (inventory, supplies) Qualifications Previous customer service, retail, or clerical experience preferred Familiarity with shipping/logistics a plus (training provided) Strong attention to detail and data entry accuracy Ability to lift up to 50 lbs and stand for extended periods Excellent communication and problem-solving skills Comfortable using computers, scanners, and shipping software Reliable, punctual, and able to work independently and as part of a team Training Provided DHL, FedEx, UPS, and USPS systems and portal usage Custom packaging techniques for fragile and specialty items Compliance and shipping regulations across all carriers Customer service excellence strategies Safety and handling of restricted/hazardous items Mailbox service management Benefits Employee discount on shipping services Training and growth opportunities in logistics and operations Supportive, small-team environment Pay: From $17.00 per hour Expected hours: 20.0 – 26.0 per week Work Location: In person

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