Shipping, Retail & Operations Associate

About Seventh Avenue Apothecary Seventh Avenue Apothecary is a family-owned business in Ybor City, Tampa, creating 100% soy wax candles and home fragrance products. Our artisan candles are made with American-grown soybeans and supplies sourced in the United States. Our attention to detail, quality, and customer service has earned us a loyal and growing customer base. We love using our business to help others, staying active in our community, and partnering with local charities. We also work hard to support our team, offering flexible hours, training, and genuine appreciation for the people who make it all happen. We believe everyone can spread joy and be a light in this world. The Role As our Retail & Operations Associate, you'll help to keep our shop running smoothly, from welcoming customers at the counter to packing online and wholesale orders and keeping the office organized. No two days are exactly alike, which makes this a great fit for someone who enjoys variety and takes pride in getting the details right. Please note: this position is on site and in person. Responsibilities Retail and Customer Service Welcome retail customers, share product knowledge, and ring up sales Help merchandise and decorate the front retail area Answer phone calls, take and deliver messages Communicate with customers by phone and email Orders and Shipping Pick, pack, and ship online orders, using shipping software to determine postage and print labels Help prepare and fill wholesale orders Inventory and Operations Keep website inventory accurate and up to date Assist with candle production during busy or slow periods Keep the office and work areas clean and organized Perform other related duties as needed Qualifications Required Strong attention to detail Great customer service and communication skills Ability to multitask and prioritize in a busy environment Good organizational skills and attention to detail Comfortable using a computer and general office equipment Ability to read, write, and communicate clearly in English Ability to stand and walk for extended periods and lift at least 50 pounds Preferred Retail or point-of-sale experience Experience with shipping software or order fulfillment Familiarity with computers What We Value Most Reliability: You show up on time and follow through on what you say you'll do. Attention to detail: Orders go out right, the first time. A positive attitude: You make customers and teammates feel welcome. Initiative: You see what needs to be done and jump in without being asked. Problem-solving: You use good judgment and suggest solutions when something isn't working. Teamwork: You're happy to pitch in wherever you're needed. Position Details Location: Ybor City, Tampa, FL (on site) Schedule: Approximately 20 to 25 hours per week Compensation: $17.00 to $20 per hour, based on experience Reports to: Owner Perks Flexible hours, product discount, 401k, How to Apply Please send your resume and a brief note about your availability to jessica@seventhavenuecandles.com. Job Type: Part-time Pay: $17.00 - $20.00 per hour Expected hours: 20.0 – 30.0 per week Benefits: 401(k) 401(k) matching Employee discount Flexible schedule Experience: Computer skills: 2 years (Required) Shipping & receiving: 2 years (Required) Customer service: 2 years (Required) Ability to Commute: Tampa, FL 33605 (Required) Work Location: In person

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