Shipping & Receiving Manager

What is Cirkul? Cirkul is a rapidly growing company on a mission to transform how beverages are developed, distributed, and enjoyed. It's a new way to hydrate—so much so that 96% of customers say they drink more water with Cirkul!* With over 150 flavor options available without sugar or calories, Cirkul provides customers with a fully customizable, reusable water bottle and cartridge system. Since 2018, millions have dropped sugary soda and energy drinks, and turned up their plain boring water with Cirkul! A full range of products is available at DrinkCirkul.com, and Cirkul is also sold by Amazon, Costco, Walmart, Kroger, and grocery stores nationwide. Based on a survey conducted with 3,258 Cirkul Customers What is this role? The Shipping & Receiving Manager oversees all inbound and outbound shipments to ensure materials, products, and retail customer orders move efficiently, accurately, and safely throughout Cirkul's operations, ultimately shipping On Time to deliver to Customer expectations. This role manages daily execution of shipping and receiving activities, carrier coordination, and team performance to support production demands and fulfill retail customer orders on time. This role also manages our Pick & Pack team that is responsible for all of our Case Pick operations to support our customers. As Cirkul continues to grow across retail, e-commerce, and other sales channels, this leader will play a critical role in ensuring operational efficiency, maintaining inventory accuracy, controlling shipping efficiencies, and meeting the needs of our internal teams and external customers. The ideal candidate is a hands-on leader who can balance daily execution with process improvement, develop a high-performing team, and proactively identify opportunities to improve speed, accuracy, and cost efficiency. What does an average day look like? Driving Results: Oversee daily shipping and receiving operations to ensure inbound deliveries and outbound shipments are processed accurately, safely, and on schedule. Monitor key performance indicators, including on-time shipping, receiving accuracy, order accuracy, dock-to-stock time, labor productivity, and freight costs. Analyze operational performance, identify gaps, and implement corrective actions to improve throughput, accuracy, and efficiency. Ensure the team consistently meets shipping deadlines, production requirements, and customer fulfillment expectations. Taking Ownership: Take accountability for the end-to-end execution of inbound and outbound logistics, including shipment scheduling, receiving, documentation, and order fulfillment. Proactively address shipment delays, receiving discrepancies, inventory errors, and capacity constraints. Identify opportunities to improve workflows, dock utilization, labor planning, and shipping and receiving processes. Ensure all receipts, transfers, and shipments are accurately documented in the applicable systems. Maintain compliance with company procedures, workplace safety standards, equipment requirements, and applicable shipping and receiving regulations. Making Decisions: Prioritize shipments and receiving activities based on business needs, production schedules, customer commitments, and available resources. Make informed decisions regarding labor allocation, carrier coordination, dock scheduling, and workflow adjustments. Troubleshoot daily operational challenges and determine appropriate corrective actions to minimize delays and disruptions. Balance service levels, freight costs, labor efficiency, and operational capacity when making decisions. Cultivating Relationships: Lead, coach, and develop shipping and receiving team members, establishing clear expectations for productivity, accuracy, attendance, and safety. Coordinate with warehouse, inventory, production, planning, procurement, and customer-facing teams to prioritize shipments and manage incoming materials. Build strong relationships with freight carriers and logistics part…

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