Shipping & Receiving Coordinator

Vandalia, IL About Odyssey Logistics Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world. Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data-driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term partnership. What Sets Us Apart Our work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action. Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. At Odyssey, you are not just part of a company; you are part of building what comes next. The Role Work Model: Onsite – Office/Warehouse Environment Work Schedule: Approximately 40 hours per week; overtime required as scheduled Travel Requirements: None Supervisory Responsibilities: No Base Pay Range: $17.00 – $18.00 per hour Reports to: Manager, Operations Summary / Primary Role The Shipping & Receiving Coordinator supports the daily shipping and receiving operations for the LTL department, coordinating inbound and outbound shipments, order entry, receiving, and shipping activities. This role ensures customer cargo is received and shipped safely, promptly, and accurately while maintaining proper documentation, appointment schedules, inventory information, and shipment statuses. The ideal candidate is organized, detail-oriented, customer-focused, and comfortable communicating with customers, carriers, drivers, warehouse personnel, and internal teams. What You'll Do We are seeking a dependable and organized logistics professional who can coordinate daily shipping and receiving activities while providing excellent customer service and maintaining accurate records. Shipping & Receiving Coordination Coordinate daily inbound and outbound customer shipments using the load board. Process customer orders and coordinate inbound and outbound bookings. Receive products into inventory and monitor inventory levels. Verify pickups and deliveries and update shipment statuses in applicable computer systems. Documentation & Inventory Prepare and maintain all required documentation for inbound and outbound customer inventory. Ensure paperwork is accurate and complete before products are released for shipment. Distribute daily warehouse reports identifying materials scheduled to ship. Maintain shipping and receiving windows and appointment logs. Confirm appointments and communicate schedule changes as needed. Customer & Carrier Communication Respond to customer, vendor, and driver questions and address concerns or complaints professionally. Communicate with carriers, shippers, consignees, warehouse employees, and internal departments. Provide timely communication by phone and email regarding shipment activities. Track and trace domestic and international shipments from pickup through final delivery. Operations & Quality Support Report incidents, accidents, service failures, and claims. Support the Operations team in meeting safety, accuracy, and service expectations. Assist the International Group with administrative and clerical activities according to established procedures. Cross-train with account managers and participate in continuing education and training as needed. What You Bring High school diploma or equivalent. Previous experience in a s…

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