Shipping Receiving Coordinator
CDS Group of CompaniesFull-time • Shift: Monday to Friday
Location: Richmond, B.C.
Listed on October 28, 2026
About Us:
CDS Group of Companies is the single contact for National and International clients looking for efficient and cost-effective supply-chain solutions for the Canadian market.
Specializing in Ambient, Refrigerated, and Frozen supply chain food and beverage services, we strive to offer exceptional cu
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stomer service to our clients, while promoting opportunities, and a team-first environment for our team. Our services include multi-temperature warehousing, distribution, freight and transportation management, pick and pack fulfilment, cross-docking and transloading. A true "one-stop shop" operation, we can handle products from grocery to consumer goods for any company looking to improve their supply chain throughout Canada and from Canada to cross-border and international markets.
About the Team:
Our warehouse team is diverse, fun, and respectful. With safety being our top priority, we work in fast-paced environments that focus on teamwork, work quality, and individual aptitudes for problem-solving and accuracy. If you are interested in this challenge and want to grow your career in warehousing, join us!
What you'll do:
• Book inbound and outbound appointments and verify that they are completed as per schedule.
• Process driver check-ins and assign doors to Drivers for inbound and outbound loads.
• Prepare, verify, and process all shipping and receiving documentation.
• Facilitate comprehensive cross-training for newly hired employees.
• Assist the Warehouse Management team with workflow on the warehouse floor.
• Process and input customer orders in Warehouse Management System (WMS), evaluate and respond to customer inquiries in a prompt, courteous and effective manner.
• Proactively work with other departments to ensure customers are kept up to date on orders.
• Eliminate reoccurring issues, minimize service issues, and identify areas for improvement.
• Provide product & service reports by collecting and analyzing customer information.
• Verify received product and resolve discrepancies.
• Gather and report inventory data requested by the customer.
• Ensure accuracy in terms of client information and product.
• Maintain a professional and tidy shipping and receiving office.
Who you are:
• Positive and professional level of communication, both verbal and written.
• Possess excellent phone and email etiquette.
• Skilled at establishing effective working relationships with internal and external customers.
• Strong analytical skills; ability to troubleshoot problem areas and special requests.
• Well-organized, detail and customer-oriented self-starter.
• Able to schedule and coordinate work between departments to ensure warehouse effectiveness.
• Prior experience with ERP, Microsoft Office Software and WMS preferred.
• Able to pass criminal background check.