Shipping & Receiving Associate

The Shipping and Receiving Associate independently completes routine receiving and shipping activities using established procedures. This position verifies incoming and outgoing materials, prepares shipment documentation, maintains accurate ERP transactions, and coordinates routine carrier handoffs. The Associate II resolves common discrepancies within assigned authority and communicates issues that could affect inventory accuracy or delivery commitments. Primary objective: Complete routine receipts and shipments accurately and on time while maintaining inventory traceability and reliable system records. Key responsibilities Receiving Unload and verify deliveries, including part numbers, quantities, condition, and applicable lot or serial information. Complete receiving transactions and coordinate the placement of accepted materials in designated inventory locations. Research routine receipt discrepancies using purchase orders, packing slips, and system records; coordinate resolution with Purchasing, Quality, or the supervisor. Shipping Independently pick, pack, label, and stage routine shipments according to approved orders and customer requirements. Prepare and verify packing lists, shipping labels, and bills of lading or other required transport documents. Coordinate routine pickups through approved carrier processes, verify readiness before carrier arrival, and load shipments safely. Inventory and records Complete receipt, shipment, and location-transfer transactions promptly, preserving required lot or serial traceability. Perform cycle counts and research routine quantity or location differences; submit supporting information for authorized adjustments. Process approved returns and maintain records for shipments, receipts, and returnable containers as assigned. Safety and teamwork Operate forklifts and other assigned equipment after required training and authorization; perform required pre-use checks. Cross-train across receiving and shipping, assist with basic instruction for new associates, and maintain organized docks and staging areas. Communicate carrier delays, unfinished work, material holds, and capacity concerns before they affect scheduled handoffs. Required qualifications Forklift operating experience required. Clean motor vehicle record (MVR) required. Demonstrated proficiency in routine receiving, order preparation, inventory handling, and shipping documentation. Accurately complete ERP transactions and use scanners, shipping software, and basic computer applications. Read purchase orders and shipment records; recognize and investigate common discrepancies. Complete standard assignments independently and obtain required authorization for assigned equipment. Preferred education and experience High school diploma or equivalent and at least one year of relevant shipping, receiving, warehouse, or manufacturing experience preferred. Demonstrated equivalent proficiency through company training may satisfy the experience preference. Experience operating a box truck is preferred. Authority and working relationships Organizes assigned routine work within supervisor priorities and resolves common issues within established procedures. Escalates inventory adjustments, quality disposition, carrier changes, or cost exceptions requiring approval. Has no supervisory responsibilities or overtime approval authority. Physical demands and work environment Work is performed in a manufacturing and warehouse environment with moving equipment, loading docks, noise, and variable temperatures. Duties may require standing and walking for extended periods, reaching, bending, and lifting or moving materials using safe techniques and appropriate equipment or assistance. The employee must be able to perform the essential duties with or without reasonable accommodation. Follow the assigned shift; overtime or weekend work may be required when scheduled and approved by management. Performance expectations Meet supervisor-established standard…

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