Shipping Manager

Salary Range: $65,000.00 To $75,000.00 Annually SUMMARY: Reporting directly to the General Manager, the Shipping Manager is responsible for the effective coordination and management of all shipping and receiving operations at BTN Schomberg. BTN strives to maintain a team environment where every individual is important to the Organization as a whole.
The Shipping
Manager is responsible for settin
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g a good working example and maintaining a positive work environment. Developing strong working relationships and clear communication between all departments is imperative.
RESPONSIBILITIES & DUTIES 1.
Department
Leadership, Planning & Operational Management - Lead, direct and oversee all Shipping and Receiving operations, ensuring activities are completed safely, efficiently, accurately and in accordance with company standards.
• Own the daily and long-term operational planning of the Shipping and Receiving function, including labour, equipment, dock capacity, yard utilization and workflow requirements.
• Review and understand all dispatch plans and provide direction, feedback and recommendations to the BTN Transport Team to support efficient execution and customer service.
• Lead and manage a team of 4–6 operators and 2–3 administrators, establishing clear expectations, priorities, accountability and performance standards.
• Plan staffing levels and schedules to effectively meet operational requirements, including anticipating and managing increased labour and equipment demands during peak spring and fall seasons.
• Establish daily and weekly priorities and coordinate departmental requirements with the General Manager, proactively communicating operational issues, resource requirements and opportunities for improvement.
• Monitor departmental performance and take appropriate action to address operational deficiencies, bottlenecks, delays or resource constraints.
• Ensure the Shipping and Receiving department maintains an appropriate level of operational readiness to meet current and anticipated business requirements.
• Shipping, Receiving & Yard Operations - Oversee and coordinate all shipping and receiving activities, ensuring inbound and outbound materials are processed accurately, efficiently and on schedule.
• Ensure all required shipping, receiving and transportation documentation is completed accurately, consistently and in a timely manner.
• Maintain overall accountability for the organization, efficiency and safe operation of the shipping yard, docks and associated work areas.
• Coordinate the effective allocation and utilization of operators, administrators, equipment and dock/yard capacity.
• Identify operational risks and constraints and implement corrective actions to minimize delays, inefficiencies and disruptions.
• Work closely with other managers and departments to ensure the effective coordination of material flow, labour and equipment across the organization.
• Own and maintain all Shipping and Receiving departmental processes and Standard Operating Procedures (SOPs), ensuring they remain current, practical and aligned with company requirements.
• Identify opportunities to improve productivity, efficiency, cost control, workflow and service levels, and lead the implementation of approved improvements.
• Develop, maintain and monitor departmental Key Performance Indicators (KPIs) in conjunction with the General Manager.
• Analyze operational data and KPI results to identify trends, deficiencies and opportunities for improvement.
• Establish clear processes, controls and performance expectations to promote consistency, accountability and continuous improvement throughout the department.
• Collaborate with other managers and departments to identify and implement cross-functional process improvements and more effective use of organizational resources.
• Health, Safety & Compliance - Maintain overall departmental accountability for a safe and compliant workplace, ensuring employees follow all applicable company healt

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