Shipping Manager

About the company Join a team with a unique employee culture that doesn't just talk about core values, but exemplifies them in everything we do. They are: do the right thing, quality matters, question everything, and growth through care . We believe in investing in our people to play to their strengths and have the right people in the right seats. All employees have a bi-yearly performance reviews to ensure clarity of job expectations. To learn more about our culture, please visit our careers page on our website. About the role The Shipping Manager is responsible for packaging compounded medications for shipment via FedEx and managing other Shipping Specialists in the shipping department. This is a full-time position, with a traditional schedule, reporting to the Customer Care Manager. What you'll do Prepare and package patient medications for shipment via FedEx Prepare patient medications for pick-up Manage other Shipping Specialists and ensure proper workflow Custom package patient medications by client required branded materials and requirements Differentiate packaging between refrigerated and regular products Scan and communicate with patients via customer app with FedEx tracking number, as appropriate Monitor and follow-up on FedEx tracking of patient and facility shipments Escalate shipping issues as needed Maintain and file packing lists Order and maintain packaging and supplies used for shipping Manage and communicate with clients on specific branded packaging inventory that's needed to replenish Assist departments such as marketing, customer service, data entry, and lab with small projects Maintain a clean working environment Participate in trainings as needed Any other duties necessary to ensure the functionality of the business Qualifications High school diploma or equivalent At least 2 years experience in shipping Experience and familiarity with FedEx Pass drug screen test, background check, pre-employment verification process Read, understand, and be compliant with HIPAA Working Conditions: Standing, walking, sitting, reaching above shoulders, reaching waist level, reaching below knee, climbing, lifting above shoulder up to 20 lbs and lifting waist level up to 20 lbs. Occasional handling of 50 lbs ice pack boxes. Ability to stay motivated with repetitive work Strong attention to detail and organizational skills Ability to manage time effectively and meet tight deadlines Able to communicate effectively, both verbal and written, in the English language Ability to work with technology including but not limited to Propel, Teams, Zendesk, Guru, Outlook, and HealNow Ability to multi-task and work in fast-past environment Ability to problem solve effectively Ability to follow policies and procedures Why work at Valor You want a career in pharmacy or compounding You want to help patients and physicians learn about alternative medications You are looking for opportunities for growth and promotions You love learning new skills and are open to feedback to improve your work product You believe in and can demonstrate our core values You value having a 15-minute weekly check-in reviewed by your manager and yearly 360-performance reviews to ensure clarity of job expectations and growth You are comfortable with fast-paced, dynamic, and growing pharmacy business in the heart of Berkeley, CA Full-time employees are eligible for company benefits including medical, dental, vision, wellness benefits and much more. 401k retirement plan plus company safe harbor match program Valor’s pay band range for this position is $28 to $32 per hour. This salary range may include multiple levels. Your level is based on our assessment of your interview performance and experience, which you can always ask the hiring manager about to understand in more detail. Salary is just one component of Valor’s total compensation package for employees. Your total rewards package at Valor will include employer contributions for employee premiums of med…

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