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Shipping / Logistics Customer Service Coordinator

Flex-N-Gate
24 days ago
Full-time
On-site
Tecumseh, ON, Canada
LinkedIn

Flex-N-Gate is a leading manufacturer and supplier of components for the automotive industry, recently ranked 10th of the 150 Top North American Suppliers in “Automotive News.” A growing and vital company, Flex-N-Gate provides a great opportunity for hard-working and skilled individuals.SummaryResponsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis.Core CompetenciesGood computer skills Strong Organizational SkillsTime Management CommunicationProblem Solving Accountability and DependabilityLeadership SkillsTeam OrientedHighly MotivatedAttention to DetailJob DutiesResponsible for addressing any customers issues Generates daily load sheets and requirement listingMonitors all Customer PortalsEnsure adequate supply of containers through weekly inventoriesMonitor activities on the dock and activities of the shippers/receivers Adhere to all company policies, procedures and instructionsMust be able to work shift work; days and afternoons RequirementsHigh School Diploma/GED2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environmentAbility to work well in a team with customer-focused orientation and strong sense of delivery. Supervisory experience would be an assetStrong organizational and time-management skillsStrong interpersonal and communication skills (both verbal and written)Proficiency with database applications and administration systems, specifically Microsoft OfficeMust have previous experience working with automotive customer portalsWhat We Offer Medical, dental, prescription, vision, life and disability insurance RRSP retirement savings plan Extensive safety training, new hire orientation, continuous learning and development programs and tuition reimbursement Paid holidays and vacation timeWhat do our employees have to say?“It engages you professionally, and provides learning opportunities.”“Lots of growth opportunity.”"The company’s young enough to be exciting, but old enough to be stable.”"Not just a job—a great place to work!"Flex-N-Gate is an equal opportunity employer. Ontario Human Rights Code and AODA.

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