Shipping Lead (Onsite - Hopkins Minnesota)
OPSSince 1985, Digi International has been a pioneer in wireless communication, forging the future for connected devices and responding to the needs of the people and enterprises that use them. Before the Internet of Things was a thing, we built M2M and IoT devices, adapted to evolving network standards, and optimized data communications around the most advanced protocols and emerging technologies. From radio frequency modems to gateways, cellular routers, networking devices, embedded system-on-modules (SOM) and single-board computers (SBCs), Digi's solutions have continually grown to serve an extensive breadth of applications across the IoT landscape. Today, our IoT offerings include sensor-based solutions, a sophisticated platform for remotely monitoring device deployments of any size, anywhere, as well as professional design, implementation and certification teams to help you carry out your vision, no matter how large or small. Position Digi International is looking for a Shipping Lead is responsible for coordinating and executing daily shipping operations to ensure accurate, timely, and cost-effective delivery of Digi International products to customers, distributors, and internal locations. This role serves as a key resource within the shipping department, providing guidance to team members, ensuring compliance with company policies and transportation regulations, and driving continuous improvement in shipping processes. This position will be located in Hopkins, MN - Onsite The Senior Shipping Clerk is responsible for coordinating and executing daily shipping operations to ensure accurate, timely, and cost-effective delivery of Digi International products to customers, distributors, and internal locations. This role serves as a key resource within the shipping department, providing guidance to team members, ensuring compliance with company policies and transportation regulations, and driving continuous improvement in shipping processes. What You Will Do Shipping Operations Process domestic and international shipments using approved carrier systems and transportation management tools. Verify order accuracy, product quantities, serial numbers, and shipping documentation before shipment. Generate packing slips, bills of lading, customs documentation, and shipping labels. Coordinate freight, parcel, LTL, and expedited shipments with approved carriers. Monitor shipment status and proactively address transportation issues or delays. Ensure all orders are shipped according to customer requirements and established service-level agreements. Inventory and Accuracy Perform shipping verification to ensure inventory accuracy and order completeness. Investigate and resolve shipment discrepancies, shortages, damages, and customer delivery issues. Participate in cycle counts and inventory reconciliation activities as needed. Maintain accurate transaction records within ERP, WMS, and related systems. Team Leadership Provide day-to-day guidance and training to Shipping Clerks and warehouse personnel. Serve as a subject matter expert for shipping procedures, documentation, and compliance requirements. Assist supervisors with workflow planning and task prioritization. Support onboarding and training of new team members. Compliance and Quality Ensure compliance with company quality standards, safety policies, and shipping regulations. Maintain compliance with international shipping requirements, export controls, and hazardous material procedures when applicable. Support audits related to shipping, inventory, and quality processes. Promote a safe, organized, and efficient work environment. Continuous Improvement Identify opportunities to improve shipping efficiency, accuracy, and customer service. Assist in implementing process improvements and best practices. Track and report shipping performance metrics and operational issues. Support special projects related to logistics, warehouse operations, and supply chain initiatives. Who You Are and What…