Shipping & Fulfillment Associate

E-commerce Shipping & Fulfillment Associate Job Overview We are looking for a dependable, detail-oriented person to help fulfill and ship customer orders from our chocolate business. This is a hands-on position responsible for taking an online order from the picking stage through final shipment: locating the correct products, carefully packing them, verifying that the order is complete and accurate, and preparing the package for shipment, printing the correct shipping label and meeting UPS/FedEx for pickup. Chocolates are delicate so packing them correctly is important. Many of our orders are intended as gifts, so attention to detail is paramount. Orders pick up as we approach the Holidays but continue through New Years. Post Holiday, orders do slow down but continue well into the spring. In the summer, we continue to ship chocolates in temperature controlled packaging. We also supply chocolates to various retailers. These orders are fulfilled in bulk and often have special labeling requirements. In this position, you would prepare these orders and sometimes be the one making those deliveries. We also have a number of special Holiday events that require similar fulfillment & coordination. In this role you are also watching inventory levels and staying ahead of projected demand so that picking the following day goes smoothly. In the course of this work, cardboard boxes accumulate which need to be cut down, sorted, organized & reused or recycled. Various shipping supplies also need to be refreshed and managed, such as ice packs, foam liners, cardboard boxes, shipping tape, etc. Trash needs to be emptied and the entire work area needs to be kept clean & neat. Clutter destroys productivity. Work Location Pick, pack & ship is happening at our warehouse location in Haslett. You may have to drive to the post office and/or UPS sometimes to drop off packages if drivers aren't schedule to pick up from our location. This is a nice, clean, heated & cooled facility. Work Hours There is some flexibility in working hours, however, there are specific times for package pickup with UPS, FedEx and the US Postal Service. Experiences Work experiences that demonstrate reliability, self-motivation, attention to detail, and the ability to perform well in a fast-paced environment. Previous shipping or fulfillment experience is not required. We are willing to train the right person. Other experiences that demonstrates the ability to be self-motivated, dependable, and performance-driven. This is a fast-paced position with periods of pressure, so you need to be able to stay focused, organized, and accurate even when the workload is heavy. This is an active, hands-on position that involves standing for extended periods, frequent movement of the arms and hands, and continuous attention to detail. The work can be physically demanding, particularly during busy shipping periods, so applicants should be comfortable with sustained activity throughout their shift and confident that they can meet the physical demands of the position. Pay: $15.75 - $17.00 per hour Expected hours: 20.0 – 40.0 per week Benefits: Flexible schedule Application Question(s): Please state why you think you'd be a good fit for this job. Work Location: In person

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