Shipping Coordinator

Company Overview Dorplex Industries Limited is a reputable manufacturer specializing in custom-designed insulated steel doors and vinyl windows for residential renovation projects and new home construction. Since its establishment in 1987, the company has built a strong reputation for innovation and high-quality products, leveraging advanced technology to meet customer needs effectively. Job Summary We are seeking a dedicated and detail-oriented Shipping Coordinator to join our logistics team. The Shipping Coordinator will be responsible for coordinating shipping and receiving activities, ensuring accurate order fulfillment, timely dispatch, and proper handling of materials. This role plays an important part in maintaining strong customer relationships by ensuring orders are processed accurately, delivery schedules are met, and logistics operations run efficiently. The ideal candidate will have warehouse and shipping experience, strong technical skills, excellent organizational abilities, and a proactive approach to problem-solving. The successful candidate will work closely with warehouse, purchasing, production, and customer service teams to support seamless day-to-day logistics operations and contribute to overall supply chain effectiveness. Responsibilities Coordinate daily shipping, receiving, and delivery schedules to ensure orders are dispatched and delivered on time. Coordinate truck loading and unloading activities, ensuring drivers arrive and depart promptly to allow sufficient time for loading and unloading while maintaining delivery schedules. Monitor driver schedules and communicate with drivers to ensure punctual arrivals, departures, and completion of deliveries. Ensure company trucks are properly maintained and serviced, coordinating maintenance and repairs as required to minimize downtime and disruptions to delivery schedules. Prepare and verify all documentation required for shipments and deliveries, including packing slips, shipping documents, delivery paperwork, and other required records. Prepare customer orders for shipment by accurately picking, verifying, packaging, and staging products for delivery. Ensure proper packaging and handling procedures are followed to protect products during transportation. Monitor hardware inventory levels and coordinate replenishment as needed to prevent shortages, delays, or delivery hold-ups. Communicate proactively with customers regarding delivery schedules, delays, changes, and expected arrival times. Advise customers of products scheduled for delivery and provide accurate updates regarding what products are being shipped and when they are expected to arrive. Respond to customer inquiries regarding shipment and delivery status and coordinate internally to resolve issues promptly. Support e-commerce order fulfillment by ensuring orders are processed accurately and dispatched within required timelines. Coordinate with warehouse, drivers, sales, purchasing, and customer service teams to ensure smooth and efficient logistics operations. Monitor deliveries and proactively address delays, shortages, or other issues that may affect customer commitments. Operate forklifts, reach trucks, and other warehouse equipment safely and efficiently, as required. Maintain accurate shipping, receiving, inventory, and delivery records. Follow all company policies and procedures related to shipping, receiving, warehouse operations, safety, and equipment. Maintain a clean, organized, and safe shipping and receiving area. Perform other shipping, receiving, and logistics duties as required to support daily operations. Pay: $18.00-$20.00 per hour Expected hours: 40.0 per week Work Location: In person

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