Shipping Clerk - Pharmacy

Description Position Type: Full Time Department: Pharmacy Work Location: Markham, ON Work Arrangement : On-Site Work Hours: 8-hour shifts between 7AM and 7PM Travel Required: No A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services. Come and join our team! But first, let us tell you why we love working here: We are 100% Canadian with locations across the country State-of-the-art facilities to provide high-quality products and services The opportunity to be a part of a winning, high-performing team Collaborative, engaging workplace culture – we are passionate about our people ! Flexible working environment that promotes a healthy work-life balance Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year Quarterly virtual social events! The Opportunity: The Shipping & Receiving Pharmacy Clerk is primarily responsible for all inbound and outbound shipping activities within the pharmacy. This role ensures medications and supplies are received, prepared, packaged, shipped, and tracked in accordance with pharmacy procedures, cold chain requirements, and patient support program standards. The Shipping & Receiving Pharmacy Clerk is required to work independently under direction of the Pharmacist and/or Supervisor, as well as within a team. All roles at Sentrex will be cross trained as permitted by scope of practice, and you may be required to help in other areas of the pharmacy when required. A Day in the Life (What you will do here): Prepare all outbound shipments for courier pickup. Arrange and coordinate courier shipments. Package and prepare ambient medication shipments. Package and prepare cold chain medication shipments. Package and prepare Ophthalmology medication shipments. Package and prepare Patient Support Program (PSP) medication shipments. Verify shipment contents and documentation before release. Track shipments and investigate delivery exceptions. Maintain shipping records and proof of delivery documentation. Receive inbound inventory and supply deliveries. Monitor inventory levels and coordinate the timely replenishment of stationery and pharmacy support supplies. Verify received shipments against packing slips and purchase orders. Escalate shipping discrepancies, returns, damages, or temperature excursions. Manage daily shipping schedules and courier pickups. Support occasional deliveries and order pickups when required. Coordinate patient order pickups and complete all required pickup documentation accurately. Receive, inspect, document, and coordinate the return, reuse or recycle of coolers in accordance with pharmacy procedures. Maintain shipping, receiving, and storage areas in a clean and organized manner. Adhere to all shipping, cold chain, and pharmacy SOP requirements. Attend staff meetings and perform other duties as assigned. What you need to ensure you are set up for success: High school diploma required. Previous shipping, receiving, logistics, warehouse, or pharmacy experience preferred. Minimum 1–2-year experience in pharmacy setting an asset. Experience handling cold chain p…

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