Shipping Clerk EUP

Description: Job Title: Shipping Clerk Department/Group: Finish Location: Eupora FLSA Status: Hourly Non-Exempt Reports To: Finish VSL Date Issued: 11-21-2025 POSITION SUMMARY Works with Finish Department personnel to document and route outgoing freight and verify and reship incoming freight by performing the following duties. Follows standard work methods and practices safe work habits to ensure production is as efficient and safe as possible. ESSENTIAL RESPONSIBILITIES Include the following. Other duties may be assigned. Reviews documents to ensure that assigned classifications and tariffs are in accordance with mode of transportation and destination of shipment. Investigate shipper or consignee complaints regarding lost or damaged product or shortages in shipment to determine responsibility. Directs preparation of claims against carrier responsible and corresponds with shipper or consignee to effect settlement. Schedules shipments to ensure compliance with interstate traffic laws and regulations and company policies. Core Responsibilities Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Listens and gets clarification; Responds well to questions; Participates in meetings. Written Communication - Writes clearly and informatively; Presents numerical data effectively; Able to read and interpret written information. Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others. Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Cost Consciousness - Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources. Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support - Follows policies and procedures; Supports organization's goals and values; Supports affirmative action and respects diversity. Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation - Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to im…

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